Entourage 2008

Entourage all of a sudden is giving me a "Authenticationed failed because entourage doesn't support any of the available authentication methods"

explanation
could not retrieve mail.
account name: "xx@xx.com"

error: -17897

no account changes whatsoever.
fstincAsked:
Who is Participating?
 
saastechCommented:
Who is your email provider?
Have you tried loggin into the Email Providers email via the Web Browser to check if it is ok?
Check to see if your mail server is down currently?
0
 
onktCommented:
restart entourage when you have done the following....

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

Check your Keychain for corruption.

Keychain First Aid:

Run Keychain Access found in /Applications/Utilities/Keychain Access.

Go to the Keychain Access Menu and drag down to Keychain First Aid.
Enter your login password, click 'Verify' and 'Start'.

You will probably get some items colored red. Click 'Repair' and 'Start'. If
some items are still red, 'Repair' again.

Test to see if the problem is fixed. If not...

1. Go to the system keychain and delete the entry for that account.

2. Go to Entourage, select 'accounts' from the Tools menu, choose the
account that was giving you trouble and delete. Create a new account. Save.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.