[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Entourage 2008

Posted on 2011-03-25
2
Medium Priority
?
672 Views
Last Modified: 2012-05-11
Entourage all of a sudden is giving me a "Authenticationed failed because entourage doesn't support any of the available authentication methods"

explanation
could not retrieve mail.
account name: "xx@xx.com"

error: -17897

no account changes whatsoever.
0
Comment
Question by:fstinc
2 Comments
 
LVL 7

Accepted Solution

by:
saastech earned 1000 total points
ID: 35217409
Who is your email provider?
Have you tried loggin into the Email Providers email via the Web Browser to check if it is ok?
Check to see if your mail server is down currently?
0
 
LVL 2

Assisted Solution

by:onkt
onkt earned 1000 total points
ID: 35218870
restart entourage when you have done the following....

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

Check your Keychain for corruption.

Keychain First Aid:

Run Keychain Access found in /Applications/Utilities/Keychain Access.

Go to the Keychain Access Menu and drag down to Keychain First Aid.
Enter your login password, click 'Verify' and 'Start'.

You will probably get some items colored red. Click 'Repair' and 'Start'. If
some items are still red, 'Repair' again.

Test to see if the problem is fixed. If not...

1. Go to the system keychain and delete the entry for that account.

2. Go to Entourage, select 'accounts' from the Tools menu, choose the
account that was giving you trouble and delete. Create a new account. Save.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

While there are many new features for iOS 11, these are the five that can improve your digital lifestyle.
Windows Explorer let you handle zip folders nearly as any other folder: Copy, move, change, and delete, etc. In VBA you can also handle normal files and folders, but zip folders takes a little more - and that you'll find here.
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…
Look below the covers at a subform control , and the form that is inside it. Explore properties and see how easy it is to aggregate, get statistics, and synchronize results for your data. A Microsoft Access subform is used to show relevant calcul…

873 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question