• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3499
  • Last Modified:

Missing STA (Secure Ticketing Authority) directory in new WI/CSG install

I installed the web interface (5.0.1?) and secure gateway on a new wk28 server running iis 7.  I properly installed a godaddy ssl cert.  When I go through the SG configuration wizard it says that "The Secure Ticket Authority specified cannot be contacted".   And the STA path, /Scrips/CtxSTA.dll is not present at C:/inetpub like it is in other successful WI/CSG installs that I have done.    If I'm reading the documentation right the STA is supposed to be installed with the XenApp installation, so I did that as a final step.   What am I missing?  Should i have installed Xenapp first?

Thanks in advance.

0
alexsupertramp
Asked:
alexsupertramp
  • 4
  • 2
  • 2
  • +1
1 Solution
 
Carl WebsterCommented:
The STA is on a server where XenApp is installed.  It is not and should not be on your WI and or CSG server.
0
 
alexsupertrampAuthor Commented:
Ok, I didn't that in the Secure Gateway documentation that I was reading.    Can you tell me how I can verify that the STA is installed properly on the server running xenapp?
0
 
Carl WebsterCommented:
It just is.  STA is now part of XenApp and can neither be installed or uninstalled.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
Carl WebsterCommented:

http://support.citrix.com/article/CTX105833 is for extremely old products where STA was an installable option.


alexsupertramp, you can point the STA to any XenApp server but it is recommended you use your dedicated zone data collector or the server that is elected the zone data collector.

If you do not have a dedicated zone data collector, go to a command prompt on one of your xenapp servers and type in "qfarm".  The server with the "D" out to the right is the data collector and should be the server you use for the STA setting in CSG.

0
 
alexsupertrampAuthor Commented:
Thanks (again) Carl.  This clarifies things for me.  Although I'm still having some other issues, I know where my sta is.
0
 
SBPGOITCommented:
I have one server in my farm that runs every thing.  What are my options?
0
 
Carl WebsterCommented:
SBPGOIT, you should open your own question so we can help you.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

  • 4
  • 2
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now