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Missing STA (Secure Ticketing Authority) directory in new WI/CSG install

Posted on 2011-03-25
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Last Modified: 2012-05-11
I installed the web interface (5.0.1?) and secure gateway on a new wk28 server running iis 7.  I properly installed a godaddy ssl cert.  When I go through the SG configuration wizard it says that "The Secure Ticket Authority specified cannot be contacted".   And the STA path, /Scrips/CtxSTA.dll is not present at C:/inetpub like it is in other successful WI/CSG installs that I have done.    If I'm reading the documentation right the STA is supposed to be installed with the XenApp installation, so I did that as a final step.   What am I missing?  Should i have installed Xenapp first?

Thanks in advance.

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Question by:alexsupertramp
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by:Carl Webster
ID: 35217443
The STA is on a server where XenApp is installed.  It is not and should not be on your WI and or CSG server.
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by:alexsupertramp
ID: 35217699
Ok, I didn't that in the Secure Gateway documentation that I was reading.    Can you tell me how I can verify that the STA is installed properly on the server running xenapp?
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by:Carl Webster
ID: 35218651
It just is.  STA is now part of XenApp and can neither be installed or uninstalled.
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by:basraj
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Carl Webster earned 500 total points
ID: 35222544

http://support.citrix.com/article/CTX105833 is for extremely old products where STA was an installable option.


alexsupertramp, you can point the STA to any XenApp server but it is recommended you use your dedicated zone data collector or the server that is elected the zone data collector.

If you do not have a dedicated zone data collector, go to a command prompt on one of your xenapp servers and type in "qfarm".  The server with the "D" out to the right is the data collector and should be the server you use for the STA setting in CSG.

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by:alexsupertramp
ID: 35237051
Thanks (again) Carl.  This clarifies things for me.  Although I'm still having some other issues, I know where my sta is.
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by:SBPGOIT
ID: 35722470
I have one server in my farm that runs every thing.  What are my options?
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by:Carl Webster
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SBPGOIT, you should open your own question so we can help you.
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