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dell latitude z - blue screen - antivirus conversion

I have a dell latitude z, running windows 7, that was converted from mcafee to vipre.  If mcafee was removed from the add/remove programs list, and then rebooted and then vipre was installed, could that possibly cause this.  Would a removal tool for mcafee help after the fact, or is it too late for that.  Please help.  Please let me know.
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PPIHXM
Asked:
PPIHXM
2 Solutions
 
Randy DownsOWNERCommented:
If you uninstalled McAfee via Add/Remove Programs then the uninstall shouldn't be causing you any problems.

You could just hit the recovery point for a time prior to the uninstall if you want to get back to where you were.
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Randy DownsOWNERCommented:
This is teh XP restore - http://support.microsoft.com/kb/306084
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edbedbCommented:
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younghvCommented:
PPIHXM,
Simply using the Control Pane --> Add/Remove Programs is seldom a 'clean' uninstall and almost never with an application as convoluted as the various AV "Suites".

After using the MCPR recommended above, you should download www.ccleaner.com and use the "Registry" function to remove all the residue that will be left over from McAfee.

You will be asked if you want to 'Back Up' your current registry before making any changes and you should select 'Yes'.
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PPIHXMAuthor Commented:
do i need to uninstall vipre to run the removal tool for mcafee, or can I just run the removal tool now?
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younghvCommented:
Just run it now.
It is designed for use AFTER the normal uninstallation.
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younghvCommented:
By "it", I mean the McAfee Consumer Product Removal Tool mentioned by "edbedb".
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ded9Commented:
Upload the .dmp file located in windows folder. Upload the minidump file.



Ded9
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