Solved

dell latitude z - blue screen - antivirus conversion

Posted on 2011-03-25
8
552 Views
Last Modified: 2013-12-09
I have a dell latitude z, running windows 7, that was converted from mcafee to vipre.  If mcafee was removed from the add/remove programs list, and then rebooted and then vipre was installed, could that possibly cause this.  Would a removal tool for mcafee help after the fact, or is it too late for that.  Please help.  Please let me know.
0
Comment
Question by:PPIHXM
8 Comments
 
LVL 29

Expert Comment

by:Randy Downs
ID: 35217756
If you uninstalled McAfee via Add/Remove Programs then the uninstall shouldn't be causing you any problems.

You could just hit the recovery point for a time prior to the uninstall if you want to get back to where you were.
0
 
LVL 29

Expert Comment

by:Randy Downs
ID: 35217763
This is teh XP restore - http://support.microsoft.com/kb/306084
0
 
LVL 23

Accepted Solution

by:
edbedb earned 250 total points
ID: 35217883
0
 
LVL 38

Assisted Solution

by:younghv
younghv earned 250 total points
ID: 35218104
PPIHXM,
Simply using the Control Pane --> Add/Remove Programs is seldom a 'clean' uninstall and almost never with an application as convoluted as the various AV "Suites".

After using the MCPR recommended above, you should download www.ccleaner.com and use the "Registry" function to remove all the residue that will be left over from McAfee.

You will be asked if you want to 'Back Up' your current registry before making any changes and you should select 'Yes'.
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 

Author Comment

by:PPIHXM
ID: 35218188
do i need to uninstall vipre to run the removal tool for mcafee, or can I just run the removal tool now?
0
 
LVL 38

Expert Comment

by:younghv
ID: 35218249
Just run it now.
It is designed for use AFTER the normal uninstallation.
0
 
LVL 38

Expert Comment

by:younghv
ID: 35218259
By "it", I mean the McAfee Consumer Product Removal Tool mentioned by "edbedb".
0
 
LVL 30

Expert Comment

by:ded9
ID: 35220688
Upload the .dmp file located in windows folder. Upload the minidump file.



Ded9
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

Hi Friends, These registry tweaks will help you optimizing your Windows 7 system for any VDI. This will improve the machine performanance and can be used on normal systems also. These are few registry tweaks which will add value by enhancing the …
One of the features I've come to appreciate about Windows 7 and Windows Server 2008 R2 is the ability to pin applications to the task bar. As useful a feature as I've found this, it does have some quirks.  For example, have you ever tried pinning an…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now