Solved

Exchange 2007, Outlook 2010 multiple smtp domain addresses

Posted on 2011-03-25
5
1,181 Views
Last Modified: 2012-05-11
My company owns 2 other companies, so all my users have multiple smtp addresses
 in Exchange, for each different domain name. For example, bob@abc.com, bob@def.com and bob@xyz.com.
The mx records all point to my Exchange server, and email sent to any address works using Outlook 2007.
The problem is; with a single profile, you can't tell which address the mail was sent to, and replies always use
the primary smtp address. Outlook 2010 allows multiple exchange accounts, so I bought a copy, but it won't add
bob@def.com as a 2nd account to user bob. I even deleted that smtp address from bob's account. Exchange
won't let me add a 2nd mailbox to an existing user, so how does this work? I want Bob's outlook to receive email
from all domain addresses, and use the "From" picker to choose which to reply from.
0
Comment
Question by:thomaspc
  • 3
  • 2
5 Comments
 
LVL 12

Expert Comment

by:LingerLonger
ID: 35218526
You would need to create separate mailboxes for each domain for the users, particularly if you want them to be able to send from each. Once each is created, you will have to grant rights to the "secondary/tertiary" accounts for the "primary" account. The primary account is the one your user is logging into Outlook with most of the time, would most likely be the Reply To Address, etc.
Once all those rights are established, the user would be able to specify the From address as each of the different accounts, accomplishing what you want.
Beyond this, you can configure forwarding on the other accounts, if your user needs all the mail in one mailbox, and rules to sort/flag as appropriate when the mail comes in.
0
 

Author Comment

by:thomaspc
ID: 35218822
Exchange doesn't let a user have more than one mailbox, and it would be a mess to create separate AD user accounts for each user x 3 domains. Not to mention the licensing issues/costs. Right now each user can have whatever company they work for setup as their primary smtp address, only a few people receive email to all of their various addresses. My misunderstanding was that Outlook 2010 would fix this, and it would, but I'd have to move the other domains to an exchange server of their own. Outlook 2010 does allow multiple Exchange accounts, but not from the same Exchange server. oops. I'm sure lots of companies have multiple domain names, but to differentiate you have to pay MS one way or the other.
0
 
LVL 12

Expert Comment

by:LingerLonger
ID: 35218939
These mailboxes are essentially different users on your system; different domain user account for each. They don't ever need to be logged into, so long as you give Full Mailbox Rights to these accounts.
So a quick example:
Joe Smith
joe@abc.com email, AD user ABC\joe
joe@def.com email, AD user ABC\joe2
joe@xyz.com email, AD user ABC\joe3

0
 
LVL 12

Accepted Solution

by:
LingerLonger earned 500 total points
ID: 35346214
Thomas, did you ever get a chance to try this out? I know it works, as I've set it up in my organization for many users who have many, many hats.
0
 

Author Comment

by:thomaspc
ID: 35353710
I tried this various ways, and did get it to sort of work, although you still wind up with separate Inbox's and Outlook makes you login a 2nd time, [you can change the prompt to use your regular login]
it does let you change the "From" to the 2nd address. Thanks for your input.
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Join & Write a Comment

Resolve DNS query failed errors for Exchange
Easy CSR creation in Exchange 2007,2010 and 2013
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now