Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

PDF problem

Posted on 2011-03-25
1
Medium Priority
?
477 Views
Last Modified: 2012-05-11
We have been emailing clients PDF's for a long time. Now recently for some reason when we send them pdf's they are receiveing one and it has a message that the file has changed to win mail.dat and cannot be opened. There are other pdf's in the same email and the client is able to open those. So far we have run into this with two files. any ideas what the problem is and how to fix it?
Thank you
0
Comment
Question by:moses417
1 Comment
 
LVL 1

Accepted Solution

by:
DarrinZuroff earned 1000 total points
ID: 35218864
Check to make sure the message is being send as "Clear Text" and not "Rich Text".  If the recipient uses an email client other than Outlook sometimes the rich text email is not recognized.
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Online collaboration is quickly becoming embedded in the workplace, and its benefits are tangible. See what the current landscape looks like and what the future holds for collaboration tools and the future of work.
Messaging apps are amazing tools with the power to do a lot of good, but the truth is the process of collaborating with coworkers requires relationships established through meaningful communication - the kind of communication that only happens face-…
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Are you ready to place your question in front of subject-matter experts for more timely responses? With the release of Priority Question, Premium Members, Team Accounts and Qualified Experts can now identify the emergent level of their issue, signal…
Suggested Courses

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question