Creating a simple help site for a system
Hi, I'm looking for tips on programs or sites that are good for building a simple help site for the project I'm currently managing. I'm not looking to build a complete project tracking website in this case but what i want is a sort of common questions and answers site that people with low experience of using the web can use.
The documentation I need the help site for is a system for tracking clients and the questions and answers will be prewritten by a project member and in the style of "How do I add a new customer to the system?" "Click New Customer and etc, etc". It must be easy to add new questions and answers and must be easy to manage. Either a site or a a program generating decent looking html that i can host myself will do.
What I have looked at is Google Sites and som wikis. The wikis have too many features and are to advanced and Google Sites doesn't seem to be suited for that kind of site, or maybe I havent looked at it enough? Any suggestions?
The documentation I need the help site for is a system for tracking clients and the questions and answers will be prewritten by a project member and in the style of "How do I add a new customer to the system?" "Click New Customer and etc, etc". It must be easy to add new questions and answers and must be easy to manage. Either a site or a a program generating decent looking html that i can host myself will do.
What I have looked at is Google Sites and som wikis. The wikis have too many features and are to advanced and Google Sites doesn't seem to be suited for that kind of site, or maybe I havent looked at it enough? Any suggestions?
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profgeek
Ditto Squarespace. I have used it for over 3 years and it has all the features you would want for forums and help pages. There are even chat widgets that you can implement if you want to provide that type of support. Highly recommended. It's easy to set up and it's hosted so you really don't have to do any type of maintenance (other than your own pages).
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