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Trend Micro WFBS v7 AntiSpam on SBS 2008 and Exchange 2007

Posted on 2011-03-25
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I'm new to servers etc so please forgive me if my terminology and understanding aren't quite right.
We have a problem with the Exchange mail filtering in that it filters out legitimate mail as well as spam.  Rather than fiddle with its settings, we want to set up the antispam component in Trend Micro WFBS v7.  I followed the instructions from Trend and gone throught he process of downloadiing the MAPICDO component, editing the registry to disable the standard junk mail filter and enable the Trend one, enabling the services, but when I try to activate the antispam in the Trend console, it won't.  It simply says it was unsuccessful.  
I have spent a couple of hours on the phone with Trend support, during which time they apparently tested it for themselves and discussed it with their peers, and in the end they politely informed me that that feature does not appear to work and they will have to remove reference to it from thewir website.  They say the problem appears to be with their v7 product and Exchange 2007.  Say what!
Can anyone here help me with this?  Has anyone got it working?
Does their alternative product - ScanMail fro Exchange - work?
Thanks
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Question by:Mozzie2
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4 Comments
 
LVL 14

Expert Comment

by:RickEpnet
ID: 35220369
That product should have come with their cloud anti-spam product. The wonderful thing about is you do not have to do anything with you server and it helps you bandwidth because none of that SPAM ever gets to your server.  
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Author Comment

by:Mozzie2
ID: 35220579
Thanks for the response.  As I said, I'm very new to this - where can I find out about this "cloud" antispam?  I didn't see anything about it on their website.  How do you set it up?
Thanks
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LVL 14

Accepted Solution

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RickEpnet earned 750 total points
ID: 35220720
You find it here.

http://us.trendmicro.com/us/solutions/hosted-security/hosted-email-security/

The product should have come with a License for this as well.
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Author Closing Comment

by:Mozzie2
ID: 35292063
The solution didn't really answer my question, but did offer an alternative.  Since no-one else posted ....
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