Monitoring software recommendations
Posted on 2011-03-25
I have a client who wants me to recommend and install monitoring software on one of his work computers. He has concerns about an employee's actions on the computer and wants documentation of what the employee is doing. He claims to have a written company policy regarding such use and wants to ensure that he can back up any claims he makes about what the employee has done.
I'm looking for recommendations for software that can be installed on the computer that will log keystrokes and capture screen images. The software needs to be fairly undetectable.
I did some searching on the web and found numerous recommendations for WebWatcher. I purchased it and evaluated it and was rather surprised at how detectable it was and how deceptive the support and sales people were for the product. AVG caught the program without any trouble, despite the fact that support claimed that the program was not detected by any Anti-virus software. Once I pointed out that AVG detected it, they acknowledged that this was a known problem. I couldn't get them to answer why they claimed it wasn't detected when they knew otherwise.
The other issue with WebWatcher was that the folder in which the files are located isn't even hidden! Needless to say, this program is out of consideration.
Does anyone have any experience with programs of this sort that would be recommended?