I am trying to fix a Windows Vista 32-bit system on a Gateway laptop that won't boot. I have resolved a number of boot errors, but have not been successful at getting it to load completely, even in Safe Mode.
I believe that the problem was started by an unsuccessful installation of SP1, though the customer is rather vague about that.
I have run antivirus and antispyware scans (connected the drive as the second drive in another system) with nothing significant found.
I ran chkdsk on it and nothing significant was found.
If I try to boot to Windows, it starts with the Windows screen, followed by a blank screen with a white mouse arrow, then a Gateway screen, then attempts an automatic repair. It eventually errors out telling me that it is unable to repair the system. If I look at details, I see the following report:
Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6000.16322.214.171.12400.16386
Problem Signature 03: 6
Problem Signature 04: 983054
Problem Signature 05: BadDriver
Problem Signature 06: BadDriver
Problem Signature 07: 0
Problem Signature 08: 3
Problem Signature 09: WrpRepair
Problem Signature 10: 10
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
I have run SFC from a BartPE disk (specifying the other disk to check) and it doesn't find any errors. The SftTrail folder has nothing I found of interest (all error codes are 0x0) and ends with:
Root cause found:
Startup Repair has tried several times but still cannot determine the cause of the problem.
I have tried using a System Restore Point, but it says that there are none.
I'd like to do a Repair Install of Vista, but have never found a way to do that when Vista won't boot. None of the disks I have tried allow that; the Upgrade option is always greyed out.
I'm at the point where a backup, reinstall, restore data is my only known option. Suggestions to avoid that would be greatly appreciated.