Stop Domino Service in Windows 2003 R2

We have a problem with our Domino server and the IBM support suggested to install a new NSD tool to capture more information. So I downloaded the file, stop Lotus Domino Server from Windows Services, but when I ran the exe file it says

Lotus Notes/Domino or a Notes/Domino related process is still running. Please close it before pressing OK to continue

I checked the task manager and I don't see the all the notes tasks that usually run so I assume everything is stopped. What am I missing here?
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coronoahcoroAsked:
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larsberntropCommented:
thats because you remote in wrong.  use the /console or /admin on your rdp command, depending on the version of RDP you are using, like so:
mstsc /console

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or
mstsc /admin

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Hutch_77Commented:
You might set all domino/lotus related services to manual and reboot the server.  but usually doing a proper shutdown of the domino console would get you wher eyou need..

Drop all
Quit
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coronoahcoroAuthor Commented:
For some reasons I can't use the domino console. It never worked for me
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Hutch_77Commented:
if you are logged in ad the domain administrator it should work.
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Emmanuel GleizerCommented:
on the command line:
net stop <service name>
you will find the name of your domino service looking a the list of services in NT. should start by "Lotus Domino Server"

You should REALLY find a solution to access your domino console!
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larsberntropCommented:
Search for Domino server controller.
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coronoahcoroAuthor Commented:
I was able to stop it by disabling the Lotus Domino Server service then restarted the server. I'll send you, I'll post a screenshot of my domino console. It's giving me a message.
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Emmanuel GleizerCommented:
is the issue closed?
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coronoahcoroAuthor Commented:
I'm sorry here is the screenshot
Domino-Console.jpg
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Hutch_77Commented:
That looks like the service is starting under another username.  Weather it is the Administrator or possibly a service account.
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larsberntropCommented:
PLeas take some tim eand search for "Domino server controller"

With Domino Sever controller active, you no longer need access to the Console session of a server to see the Domino copnsole.

Also, the screenshot clearly states that some other process is using the Domino Data directory.  Make sure it is not shared.  That's bad practice.
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coronoahcoroAuthor Commented:
How do I find out if it's not shared. I found there are to Lotus Domino folder on the server. The one in C:\ doesn't seem to be used (no database) and one in E:\ with all of our databases
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Damian PippetDirector / ConsultantCommented:
To find out which data folder is in use, open the NOTES.INI in the Lotus\Domino program folder. There is an entry in there "DIRECTORY=" - this will tell you where your data folder is.
What version of Domino are you running?
You can use the Domino Administrator to access to server console remotely.
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larsberntropCommented:
don't mix up the PROGRAM directory and the DATA directory...
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coronoahcoroAuthor Commented:
So do I look for Program or Data directory>
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larsberntropCommented:
your answers tell me this is not going to work. Please hire an expert to come look at the system (or remote in).  IMHO that will be a much more effective way to spend resources.
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Damian PippetDirector / ConsultantCommented:
It's the Data fiolder that you need to check. The NOTES.INI will point you to it. I'd say it is the E: drive.
What version of Domino are you using? On the server console (through Domino Administrator) issue the command sh serv
The Domino server can run in the background!
Is there a desktop/program group short cut to the Domino Console?
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coronoahcoroAuthor Commented:
Domino 7.02. If I login to the server directly the console shows up automatically, but it can't show up if I remote desktop into it
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