Need help with an old HP Proliant DL380 server

Tony Giangreco
Tony Giangreco used Ask the Experts™
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One of my clients has an old HP DL380 Proliant server. Last summer, we added a new Dell server to the domain and made it the DC running exchange and moved all data shares to it. We kept the HP server as a secondary DC and nothing else.

The proliant has three sets of mirrored drives. Each set of two 36/72 GB drives is a single partition - C, D, E. Last week, one of the two mirrored drived used as the C partition went bad and the drive LED went red.

I ordered a replacement drive and tried a hot swap yesterday. The server immediately went into a BSOD. When I rebooted, the system gave me two error messages that a drive was not found and I had a F1 & F2 option for the raid controller options. F1 was selected and now the system won't boot.

Here are my questions:
1. I have the server S/N, but the server does not say what G1, 2, 3... version it is. How do I determine that?

2. I have a backup, but I probably need the drivers to reload. I checked HP's site but didn't find the Windows 2003 drivers that I could load when prompted by a Windows install CD. Where can I get them?

3. I went into the Raid utiklity and found three containers. It said they were ok, but why won't it boot and rebuild the C drive?  
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Top Expert 2014

Commented:
>the server does not say what G1, 2, 3... version it is.

Bit like kings and queens that one - or junior and senior.
It's only after the second use of the name that a "the first" or "the second" get added. Queen Elizabeth the First was never called that during her lifetime, she was just called "Queen Elizabeth" So it's probably a G1.

There again the DL380 G1 was 3U high, how tall is this one?

Author

Commented:
I've been searching the wen and it appears to be a G4 based what the front looks like. I found a g4 driver download page on HP, but unlike Dell, it dists about fifty different downloads, patches, utilities and firmware updates. I don't need all of them, just the main drivers to get the server running and connected to the domain.

Any techs with HP experience out there? What drivers should I download for Windows 2003 Ent from this link?
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288132&prodTypeId=15351&prodSeriesId=397634&swLang=8&taskId=135&swEnvOID=1005#12212
Top Expert 2014
Commented:
Try the ProLiant Support Pack, that has all the drivers and utilities bundled in a single package, older stuff gets dropped though.

Commented:
Front bottom right it will say "Gx" unless it is a G1 then it will have nothing

Try putting the failed drive back in and see if it will start up.
Then using the raid utility work through the hot swap

Author

Commented:
Driver pack worked. Thanks

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