We help IT Professionals succeed at work.
Get Started

Change default 'From' field value in Outlook 2010

Steve McAuliffe
on
9,307 Views
Last Modified: 2013-10-03
Hi,

We currently have clients running Outlook 2010 and within that we often have multiple mailbox accounts added. The additional mailboxes are set up as actual e-mail accounts (via Control Panel > Mail > E-mail Accounts). In Outlook 2010 this gives the end-user more functionality within the mailbox itself to manage rules etc without having to log into a separate PC or instance of Outlook.

Anyway, the issue we're having is that if a user has highlighted a secondary mailbox and they send an e-mail from it, the 'From' field in Outlook will default to the mailbox that is highlighted. What we are wanting to do, is to set the default 'From' field value to always be the user's default mailbox (i.e. their own account). I've browsed around and haven't been able to find a solution for this, or any reg settings that I could change to set this behaviour - so I would appreciate any assistance you can offer.

If you need further information/clarification, please let me know.


Thanks,
ESMC
Comment
Watch Question
Last Knight
CERTIFIED EXPERT
Distinguished Expert 2018
Commented:
This problem has been solved!
Unlock 1 Answer and 12 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE