Hi all, we have a user who upgraded a machine to a new core I7 processor and upon booting up the machine was shutting itself off within a minute. It just sat at the BIOS screen, no OS on the machine yet. We took a look and the heatsink was missing two of the plastic connectors that fasten the oem Intel heatsink to the motherboard. Perfect excuse to upgrade that cheap oem heatsink, however, since the machine was shutting down is it likely the CPU overheated and was damaged?
Unclear if the heatsink was damaged from the factory or if the user damaged it installing it. It was supposedly never able to stay on for more than a minute, usually shutting down after a few seconds.