barnesl
asked on
User Mailbox Issues Exchange 2007
Hi,
I have a user reporting the following symtoms:
Emails not coming through
· Calendar entries duplicating
· Meeting cancellations not removing calendar entries
· Some meeting requests that I accept don’t appear
The calendar issues have been ongoing and, as you can imagine, they have been causing
a number of problems with me not knowing that meetings have been cancelled or
missing meetings because the event never made it to my calendar.
This is the only user having these problems everyone else is fine.
Any idea's what i can try?
Thanks Lawrence
I have a user reporting the following symtoms:
Emails not coming through
· Calendar entries duplicating
· Meeting cancellations not removing calendar entries
· Some meeting requests that I accept don’t appear
The calendar issues have been ongoing and, as you can imagine, they have been causing
a number of problems with me not knowing that meetings have been cancelled or
missing meetings because the event never made it to my calendar.
This is the only user having these problems everyone else is fine.
Any idea's what i can try?
Thanks Lawrence
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No need for a new profile - just the OST removal.
ASKER
Oh right, thanks again.
ASKER
Very speedy response, great service.
ASKER
Firstly thanks for the information.
I did set him up to not use cached mode at one stage and this did help the issue with not recieving email and but the other problems with the calendar remained. I can certainly test with OWA and and Outlook running side my side like you say. It's looking like a cached mode issue. I think i will try removing the OST files and removing his Outlook profile and re-creating it, does that sound like a decent plan?