Tool or Software for reporting user experince and response time in our Service Delivery

Hi,

I need to measure how our users experience our Service delivery. The quality on our sevice.

Is the a software that can be installed on the computers that the users can use to report experience and response time?

rgds,
Hanne
cowiekspertAsked:
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Mouton_yorksCommented:
Hi Hanne,

Have you thought about using a tool like Survey Monkey? You can tailor the survey to your needs very easily - http://www.surveymonkey.com/

Cheers
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cowiekspertAuthor Commented:
Thanks. I will check out this tool.
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cowiekspertAuthor Commented:
A good tip, but not really what I was looking for. But tnaks:)
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