srinivas_va
asked on
Change Analyst
I am attending an interview for change analyst position.
What all topics should I prepare for facing interview
Thanks for your quick response.
What all topics should I prepare for facing interview
Thanks for your quick response.
ASKER
Can you give me the answers for the below questions:-
There can be questions like:
*
How will you identify the areas affected by a change?
*
How will you prioritize if change effects too much?
*
How will break and assign change to multiple resources to get this done efficiently?
*
what will be your merging and deployment strategy?
There can be questions like:
*
How will you identify the areas affected by a change?
*
How will you prioritize if change effects too much?
*
How will break and assign change to multiple resources to get this done efficiently?
*
what will be your merging and deployment strategy?
ASKER CERTIFIED SOLUTION
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ASKER
Does anybody have any any more questions to add to the change analyst role ? with answers. Thanks a lot for your quick responses.
Hello,
Please see the followings you should look into these areas as well these "SKILLS AND ABILITIES" would be require
ITIL qualified to Foundation Level with significant experience working in a similar role in an ITIL environment.
Significant experience of technical data and process including PRINCE2 & ITIL based service management systems.
The ability to handle detailed technical and non-technical data, comprehend and communicate essential information in a compelling way to non technical production staff.
Detailed understanding of Configuration Management and how this is closely linked with Change Management to be effective in the provision of IT services.
Change Analyst job description
Excellent customer care skills with the ability to identify a customer`s requirements and to recognise whether these can be effectively met through the resources and Production staff, timescales and skills available.
Familiarity and empathy with broadcast environment including an awareness of the pressures facing programme makers.
Ability to work flexibly under pressure, frequently using own initiative.
Organised and methodical in approach to routine and administrative matters.
Demonstrable knowledge of IT Infrastructure Library (ITIL) standards and the principles of service delivery.
Experience of Remedy (specifically change management module) highly desirable.
Project Management skills and knowledge would be highly desirable.
QUESTIONS
1- Tell me how you would approach a consulting problem and how you would implement it.
2- Estimate the US market for infant formula.
3- The practice area executive asked few questions - rather she wanted to know what questions I had - to the point of grilling, "what questions do you have?" "are you sure you don't have any more questions?
4- Tell me an experience where you were in the developmental, planning and implementation phases of a change management project and how it was received.
5- They asked what methodologies/processes used.
6- ell me about a time when you experienced a major change to your normal work practices. How did you handle it?
7- During your career, you must have experienced some difficult times. If so, how did you maintain a positive attitude?
8- Describe how you felt when there were some recent changes at work.
9- Describe a time when you wanted some change in the working style of the team, but others were reluctant to do so. How did you go about it?
hope this will help you
Regards,
AAK
Please see the followings you should look into these areas as well these "SKILLS AND ABILITIES" would be require
ITIL qualified to Foundation Level with significant experience working in a similar role in an ITIL environment.
Significant experience of technical data and process including PRINCE2 & ITIL based service management systems.
The ability to handle detailed technical and non-technical data, comprehend and communicate essential information in a compelling way to non technical production staff.
Detailed understanding of Configuration Management and how this is closely linked with Change Management to be effective in the provision of IT services.
Change Analyst job description
Excellent customer care skills with the ability to identify a customer`s requirements and to recognise whether these can be effectively met through the resources and Production staff, timescales and skills available.
Familiarity and empathy with broadcast environment including an awareness of the pressures facing programme makers.
Ability to work flexibly under pressure, frequently using own initiative.
Organised and methodical in approach to routine and administrative matters.
Demonstrable knowledge of IT Infrastructure Library (ITIL) standards and the principles of service delivery.
Experience of Remedy (specifically change management module) highly desirable.
Project Management skills and knowledge would be highly desirable.
QUESTIONS
1- Tell me how you would approach a consulting problem and how you would implement it.
2- Estimate the US market for infant formula.
3- The practice area executive asked few questions - rather she wanted to know what questions I had - to the point of grilling, "what questions do you have?" "are you sure you don't have any more questions?
4- Tell me an experience where you were in the developmental, planning and implementation phases of a change management project and how it was received.
5- They asked what methodologies/processes used.
6- ell me about a time when you experienced a major change to your normal work practices. How did you handle it?
7- During your career, you must have experienced some difficult times. If so, how did you maintain a positive attitude?
8- Describe how you felt when there were some recent changes at work.
9- Describe a time when you wanted some change in the working style of the team, but others were reluctant to do so. How did you go about it?
hope this will help you
Regards,
AAK
ASKER
Can you provide me the answers also for the questions just want to know the anwers from a experience persons point of view.
1- Tell me how you would approach a consulting problem and how you would implement it.
2- Estimate the US market for infant formula.
3- The practice area executive asked few questions - rather she wanted to know what questions I had - to the point of grilling, "what questions do you have?" "are you sure you don't have any more questions?
4- Tell me an experience where you were in the developmental, planning and implementation phases of a change management project and how it was received.
5- They asked what methodologies/processes used.
6- ell me about a time when you experienced a major change to your normal work practices. How did you handle it?
7- During your career, you must have experienced some difficult times. If so, how did you maintain a positive attitude?
8- Describe how you felt when there were some recent changes at work.
9- Describe a time when you wanted some change in the working style of the team, but others were reluctant to do so. How did you go about it?
1- Tell me how you would approach a consulting problem and how you would implement it.
2- Estimate the US market for infant formula.
3- The practice area executive asked few questions - rather she wanted to know what questions I had - to the point of grilling, "what questions do you have?" "are you sure you don't have any more questions?
4- Tell me an experience where you were in the developmental, planning and implementation phases of a change management project and how it was received.
5- They asked what methodologies/processes used.
6- ell me about a time when you experienced a major change to your normal work practices. How did you handle it?
7- During your career, you must have experienced some difficult times. If so, how did you maintain a positive attitude?
8- Describe how you felt when there were some recent changes at work.
9- Describe a time when you wanted some change in the working style of the team, but others were reluctant to do so. How did you go about it?
SOLUTION
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How will you identify the areas affected by a change? How will you prioritize if change effects too much? How will break and assign change to multiple resources to get this done efficiently? what will be your merging and deployment strategy?
To me above are important points.
Asim