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John L ColeeFlag for United Kingdom of Great Britain and Northern Ireland

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Office 2010 & Project 2010

We have a Dell laptop with WinXP SP3 and all current windows updates and it will no allow us to load Office 2010 & Project 2010.

Is there any anything that I can do as I have 2 other identical system that allowed the installs.

Many thanks.
John
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cavp76

Is there any specific error that appears?? Not to much info for giving some help
jlcolee,

Is it giving you an error?  What is it doing that causing it not to open?
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ASKER

The message is an error ocurred whilst loading and no error number
SOLUTION
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gatoraidab

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Try running the install like this:

1

Click Start, and then click Run.

2

In the Open box, type the following command line, and then click OK: path\Setup.exe /L*v! C:\Verboselog.txt
This will create a detailed log file; there you could see what's causing it to stop.

HTH
path should be where the install files are...
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Thanks