John L Colee
asked on
Office 2010 & Project 2010
We have a Dell laptop with WinXP SP3 and all current windows updates and it will no allow us to load Office 2010 & Project 2010.
Is there any anything that I can do as I have 2 other identical system that allowed the installs.
Many thanks.
John
Is there any anything that I can do as I have 2 other identical system that allowed the installs.
Many thanks.
John
Is there any specific error that appears?? Not to much info for giving some help
jlcolee,
Is it giving you an error? What is it doing that causing it not to open?
Is it giving you an error? What is it doing that causing it not to open?
ASKER
The message is an error ocurred whilst loading and no error number
SOLUTION
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Try running the install like this:
This will create a detailed log file; there you could see what's causing it to stop.
HTH
1
Click Start, and then click Run.2
In the Open box, type the following command line, and then click OK: path\Setup.exe /L*v! C:\Verboselog.txtThis will create a detailed log file; there you could see what's causing it to stop.
HTH
path should be where the install files are...
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ASKER
Thanks