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Strange Email Deletion Issue

Dominic Lennon
on
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Last Modified: 2012-05-11
Got a really weird one with a client.  

He rang me middle of Jan to say that email from the last 8 weeks had been deleted from his mailbox.  I remoted on to his machine and checked all the fodlers, did a filter on the mail box for the last 7 days in case he'd bulk moved them or something, but to no avail

I decided to recover the mail from a backup.

Today he has had the same thing happen.  I check the deleted items plus any on the server but there are none to recover.  All the mail in subfolders and sent items appears ok but just mail from the inbox.

Autoarchive was selected but also set to prompt, but also the inbox was set to do not archive.

It's a real puzzler as to why his mail keeps going.  He is quite a mail strict guy who either deletes mail he doesn't require, or files it into subfolders

Before I go and do another restore is there anything I'm missing?  I dont what to do this and it heppens again in a few weeks!

Thanks

Dom
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