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error opening document Word 2007 (small business)

mbudman
mbudman asked
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Last Modified: 2012-05-11
Hello,

I am having problems opening a Word 2003 document from within Word 2007.

Here is the strange thing.

On my Windows XP (32 bit) computer running Office 2007 (Word 2007), I can open the document.

On my Windows 7 64 bit, same version of Office, I cannot open the same document. I get the error that the document might be corrupt.

I have tried completely uninstalling Office on the Windows 7 box, running the Office scrub program provided by Microsoft, and a reinstall, but still no luck. I have tried to read this document on two different computers running Word 2007 (Office 2007) and Windows 7 64 bit and get the same result - file is corrupt.

Does anyone know why this happens?

Thanks,

Mark
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