Live meeting outlook addin not display conferencing tab

Lordy123 used Ask the Experts™
Hi, the following tab should be displayed in outlook when a client clicks "Schedule a Live Meeting". For some clients, and for our citrix environment, this particular box is not displayed. I have attached an image of the tab that is missing.

Any ideas would be very much appreciated.  
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Ended up being incorrect reg key in the install script.
that was helpful (sarcasim)

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