Can't Uninstall IE9 RC to install full IE9
I have tried installing the full version of Internet Explorer 9 on my Windows 7 Pro 32bit laptop but it keeps failing to install. I thought I'd try uninstalling the IE9 RC version I had installed, but everytime I try to uninstall from 'View installed updates', I get the following error:
"An error has occurred. Not all of the updates were successfully uninstalled."
I have disabled Symantec Endpoint Protection client. I have checked to see if I can go back in System Restore, but my restore points don't go back far enough.
For the record I also have been unable to install Service Pack 1.
"An error has occurred. Not all of the updates were successfully uninstalled."
I have disabled Symantec Endpoint Protection client. I have checked to see if I can go back in System Restore, but my restore points don't go back far enough.
For the record I also have been unable to install Service Pack 1.
jasgiv1122
http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/getting-error-message-an-error-has-occurred-not/81617193-62f9-4ea6-afc1-a26b706828f8
ASKER
A link to more links, thanks. Which one are you suggesting should work? Have done my own google research before coming onto EE to list my problem. Google proved fruitless for me so now I'm looking for an expert to help!
I have tried "FORFILES /P %WINDIR%\servicing\Package
already. 3 times. Didn't work either.
I have tried "FORFILES /P %WINDIR%\servicing\Package
already. 3 times. Didn't work either.
That IE9 does not install is probably linked to SP1 not able to install (not for sure, of course).
Try a couple of things:
1. Microsoft System Readiness Tool:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=44e15787-66b0-4e9c-9c3b-1fc9ea40f69f
2. In Place Windows 7 Repair (DO back up first):
http://windows.microsoft.com/en-CA/windows7/products/features/startup-repair
... Thinkpads_User
Try a couple of things:
1. Microsoft System Readiness Tool:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=44e15787-66b0-4e9c-9c3b-1fc9ea40f69f
2. In Place Windows 7 Repair (DO back up first):
http://windows.microsoft.com/en-CA/windows7/products/features/startup-repair
... Thinkpads_User
ASKER
Hi thinkpad,
MS System Readiness didn't make any difference, to an install of the IE 9 full release or unistallation of the previous version.
I did a Startup Repair - no issues were detected. Still failed to uninstall RC.
:(
MS System Readiness didn't make any difference, to an install of the IE 9 full release or unistallation of the previous version.
I did a Startup Repair - no issues were detected. Still failed to uninstall RC.
:(
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ASKER
It is a legal version of Microsoft, I work for a Microsoft partner and the license is part of that deal. ... if thats what you're meaning by Windows 7 certified. I did upgrade it from Vista Business. Its also the first Win7 computer I've had trouble installing SP1 on too.
Was hoping you wouldn't say that!!!
I would appreciate any other possible solutions before then.... am going to have to have to leave it until the weekend to install it from scratch so there is still time.
Was hoping you wouldn't say that!!!
I would appreciate any other possible solutions before then.... am going to have to have to leave it until the weekend to install it from scratch so there is still time.
My comment about "certified" was about the hardware, not the legality of your software. I did not mean to suggest anything was not legal.
Since you upgraded from Vista, there may be hardware issues, but I hope not.
See what happens if someone else has a possible solution, but you may eventually have to reinstall.
... Thinkpads_User
Since you upgraded from Vista, there may be hardware issues, but I hope not.
See what happens if someone else has a possible solution, but you may eventually have to reinstall.
... Thinkpads_User
ASKER
Got a link to see if it is certified?
I have an HP 6730B laptop, Intel Core 2 Duo CPU (@2.40ghz), 2GB RAM, integrated graphics and running 32bit Windows 7.
Has been humming along fine until I tried installing SP1.... and then IE9.
I have an HP 6730B laptop, Intel Core 2 Duo CPU (@2.40ghz), 2GB RAM, integrated graphics and running 32bit Windows 7.
Has been humming along fine until I tried installing SP1.... and then IE9.
Thanks. I looked at this link from HP
http://h10010.www1.hp.com/wwpc/us/en/en/WF05a/321957-321957-64295-321838-3955547-3687777.html
and it seems to be certified (by HP) for Windows 7. All that really means is that HP puts out working Windows 7 drivers for it.
... Thinkpads_User
http://h10010.www1.hp.com/wwpc/us/en/en/WF05a/321957-321957-64295-321838-3955547-3687777.html
and it seems to be certified (by HP) for Windows 7. All that really means is that HP puts out working Windows 7 drivers for it.
... Thinkpads_User
ASKER
Just getting ready tonight to do the reinstall tomorrow. Unless there's no further interjections before then, will accept 'reinstall windows 7' as my answer.
Thanks
Thanks
ASKER
Did the fresh install of Win 7 Pro with SP1 that is now available and was able to install IE9 after that. A shame I had to go to those lengths, but it worked. Thanks thinkpads_user
You are most welcome and I was pleased to assist. ... Thinkpads_User