YellowTail
asked on
Missing netowork adapter
A user is missing a wireless adapter in the device manager for a Lenovo R500. He accidentally deleted it. Now he no longer has wireless internet connectivity due to this. I have attempt to install an update driver from IBM Driver Support but it does not appear in device manager. Ran system restore, did not work. I have update his laptop with the latest patches still not working. I am unable to add a generic network wireless adapter. Please help and suggest.
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ASKER
Peter N.
Wireless button switch is on. Wireless assistant is available but there are no network device detected.
I will try and have the user go to the BIOS Setup to maker that the wireless LAN is Enable.
Wireless button switch is on. Wireless assistant is available but there are no network device detected.
I will try and have the user go to the BIOS Setup to maker that the wireless LAN is Enable.
Maybe try see if the guy can plug in via CAT5 straight to the router and run thinkvantage system update. Usually is able to pick up any missing driver's with Lenovo computers
ASKER
Thanks interrelateit. I ran thinkvantage system update already with the user. All system drivers are good including windows.
ASKER
I got into the Bios, and checked all wireless setting as well as the radio but it appears to be fine. In addition checked power management.
Does the user have a Wireless button switch on his computer? Is Wireless assistant software avaiable?
Also - try disabling WiFi in BIOS, then after resseting your computer - enabling it again.
Hope it helps,
Peter N