My daughter purchased a HP Pavilion laptop about 3 months ago. It runs Windows 7 Home Premium (64-bit) and has a single HDD but with a pre-installed reserve area (~ 20GB) for emergency recovery (designated as drive D:).
On bootup it reaches the standard Windows 7 “Starting Windows” screen with the 4 'orbiting' colours meeting in the centre of the screen, but then reverts to a black VGA text-only screen with the following error message:
Checking file system on C:
The type of file system is NTFS.
One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue.
Windows will now check the disk.
Cannot open volume for direct access.
Autocheck cannot run due to an error caused by a recently installed software package.
Use the System Restore feature from the Control Panel to restore the system to a point prior to the recent software package installation.
An unspecified error occurred (766f6c756d652e63 3f1)
If you press a key to skip the disk check Windows 7 starts up fully and works without a hitch, and shuts down normally. But every time a reboot is done, the above message repeats.
I’m wondering if the suspect disk is the D: system recovery disk, on the basis that the C: drive seems OK and the part of the message which states “Cannot open volume for direct access.”
Any clues anyone? I don’t like simply ignoring messages like this for too long.