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crypt32 error with event id 3

Experts,

getting an error in win2003 R2 sp2 domain controller for event id 3 and event id 7 for crypt32.

Failed auto update retrieval of third-party root list cab from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: This network connection does not exist.


any advice on what to do is highly appreciated. the clients on the network are windows 7 32 bit(no service pack)

thanks
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junaidIT
Asked:
junaidIT
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1 Solution
 
Pr1zCommented:
Could this be a proxy/firewall issue??  It sounds as though your server cannot directly talk to Microsoft's servers.  If you use a proxy to access the Internet set up IE so that you can talk to the Internet then "%SYSTEMROOT%\system32\proxycfg.exe -u", this will ensure that Windows components use the proxy as well as IE.

Hope this helps.

Priz
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junaidITAuthor Commented:
we do not use any proxy on our network. the internet traffic for the machines is directed via a adsl line that is not connected to any firewall.
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Pr1zCommented:
If the server has direct access to the Internet (ie does not go via a proxy) use "proxycfg.exe -d".  If the server does need to use the proxy then you can use "proxycfg.exe -p <servername>".  "proxycfg.exe -u" imports the current settings from IE.  You can check what the system is currently using by just typing "proxycfg.exe" at a command prompt.

Have you seen this KB article ==> http://support.microsoft.com/kb/317541

Priz
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junaidITAuthor Commented:
just noticed today that mostof the servers are having the same error thrown up in the event viewer. There are no proxy and it is direct access msg i get when i just type proxycfg.exe

i have done the proxycfg.exe -d command and will let you know in a day or two as to if the box is getitng those messages again.

thanks
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junaidITAuthor Commented:
i am still getting the same message on the server. any other step that i could take.
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Pr1zCommented:
You could try manually navigating to http://windowsupdate.microsoft.com and making sure that the servers have all of the "certificate" updates installed.

Priz
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eitincCommented:
Try this :

Start > Run > Services.msc

Make sure Background Intelligent Transfer Service and Automatic Updates services are started, this fixed it for me.

I just had to change the Automatic Updates parameters so updates were not installed automatically after I enabled the service.
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junaidITAuthor Commented:
thanks for the help. this seems to have fixed the issue and i am not seeing the errors anymore for quite some time now
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