sraley
asked on
internet explorer crashes on searching
IE7 and upgraded to IE8 and uninstalled/reinstalled. Any search engine I use like yahoo or google, when you do a search the automatic generation of search results start to come up as you type but IE will shutdown that there was an error in the msvcrt.dll file. This is on XP Home Edition.
SOLUTION
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Try running Internet explorer without add-ons. You can easily do this by accessing all programs from the start menu and the going to system tools and clicking on IE there. If it doesn't crash then you'll need to find the bad add-on. You can open the normal version of IE and manage add-ons from the tools menu.
ASKER
too late I can't get into the machine to put back the original dll. I get blue screen that msvcrt.dll has bad checksum and could be corrupt so the restore process didn't update something in registry. I have to yank out drive and plug it into something else to put the old file back.
Is that my fault???
ASKER
I dont have a link in system tools for IE with no add-ons.
ASKER
didn't say it was anyone's fault, just putting back my results. I got the file copied and laptop is back up and running.
ASKER
when I just open IE adn go to add-ons, all of them are listed as disabled.
ASKER
my msvcrt.dll file is version 7.0.2600.5512. The first article and associated technet articles are about the version 6.0.x dll file
SOLUTION
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ASKER
yes it gives me the option to enable them. and just in case I messed this up, I'm on IE7. I have not done the upgrade back to IE8 since the problem existed in that version as well.
ASKER CERTIFIED SOLUTION
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ASKER
have kapersky installed and ran malware bytes first. both are negative.
ASKER
just upgraded to IE8 and I can't even open yahoo.com without msvcrt.dll crashing it.
ASKER
now i have the no-addons in system tools and it crashes.
The only other thing I can think of is to go to the control panel and open internet options. Select the advanced tab and and click reset. Other than that I'd just live with Firefox or Google Chrome as a browser or plan on reinstalling WIndows on that computer unless somebody else comes up with a fix.
ASKER
nope that didn't work so I'm importing everything into firefox and will leave it until they decide if they want it wiped. Thanks
ASKER
well that didn't work. firefox crashes searching using google. they all use the same dll in windows?
ASKER
customer going to order the netbook restore dvd that he can't find.
ASKER
we are going to wipe drive
ASKER