<div>
try using f12 for boot device options... see if hd is recognized
</div>


try using f12 for boot device options... see if hd is recognized

<div>
see if the HD is recognized in the BIOS, use f12 and try to boot from a CD to see if its a HD problem. 
</div>


see if the HD is recognized in the BIOS, use f12 and try to boot from a CD to see if its a HD problem.

<div>
Do a windows repair installation. &nbsp;This should fix any corruption in system, which is probably why the machine is not booting up. &nbsp;You are seeing the Windows Menu, this is a good sign, it means all your info is still there.
</div>


Do a windows repair installation.  This should fix any corruption in system, which is probably why the machine is not booting up.  You are seeing the Windows Menu, this is a good sign, it means all your info is still there.

<div>
I'd boot a linux UBUNTU cdrom, burn one from ubuntu.com.<br />
Try linux, see if it boots up and stay running.<br />
<br />
Often times, the symptoms you are having are related to a bad video card.<br />
If you are using the onboard video, sometimes it uses the RAM the computer has onboard for video storage.<br />
Change the RAM sticks, or reorder the ram sticks if you have more than one.<br />
<br />
If it boots normally, you may have a bad stick of ram.<br />
<br />

</div>


I'd boot a linux UBUNTU cdrom, burn one from ubuntu.com.
Try linux, see if it boots up and stay running.

Often times, the symptoms you are having are related to a bad video card.
If you are using the onboard video, sometimes it uses the RAM the computer has onboard for video storage.
Change the RAM sticks, or reorder the ram sticks if you have more than one.

If it boots normally, you may have a bad stick of ram.



<div>
since it's a dell, you can boot f12 to the utility partition and check the RAM. That's one of my next steps.
</div>


since it's a dell, you can boot f12 to the utility partition and check the RAM. That's one of my next steps.

<div>
We ended up replacing the unit based on age and other issues<br />
<br />
Thanks,
</div>


We ended up replacing the unit based on age and other issues

Thanks,

<div>
<div class="content wysiwyg-content">
I have a clients PC that has black screen:<br />
- With normal bootup<br />
- After any of the F8 options. <br />
<br />

</div>
</div>


I have a clients PC that has black screen:
- With normal bootup
- After any of the F8 options. 



Windows XP Pro bootup issue

A desktop computer is a personal computer designed for use at a single location due to its size and power requirements, usually by one person. The most common configuration has a case that houses the power supply, motherboard, disk storage (usually one or more hard disk drives and optical disc drives); a keyboard and mouse for input; and computer monitor and printer for output. The case may be oriented horizontally and placed atop a desk or vertically and placed underneath or beside a desk.