Unable to finish installing Canon wireless printer with an At&t U-Verse router
I am working on an installation of a new canon wireless printer.
This user has a new At&t U-verse wireless network, all laptops and PCs connect properly, no issue.
I am able to setup and connect the actual printer to the wifi network from within the printer's LCD display.
problem is that when I run the printer installation CD, it gets to a point where it searches for the printer to no avail.
I've repeated this step 3 times.
I checked the SSID and network key many times...
Could this be an issue with the actual U-verse modem-router?
Thank you!
This user has a new At&t U-verse wireless network, all laptops and PCs connect properly, no issue.
I am able to setup and connect the actual printer to the wifi network from within the printer's LCD display.
problem is that when I run the printer installation CD, it gets to a point where it searches for the printer to no avail.
I've repeated this step 3 times.
I checked the SSID and network key many times...
Could this be an issue with the actual U-verse modem-router?
Thank you!
I do not believe it is your AT&T U-verse Modem/Router?
Do you really need to install the Printer Installation CD to manage the printer?
You can probably manage it through the built-in website of the Canon printer.
Use your internet browser and type in the IP address of your printer.
Good Luck.
Do you really need to install the Printer Installation CD to manage the printer?
You can probably manage it through the built-in website of the Canon printer.
Use your internet browser and type in the IP address of your printer.
Good Luck.
ASKER
Thank you both owner66 and saastech.
I will try those suggestions tonight.
I also believe that if it were the router, I wouldn't be able to connect the printer to the router....
I'll let you know what I find.
Thanks!!
I will try those suggestions tonight.
I also believe that if it were the router, I wouldn't be able to connect the printer to the router....
I'll let you know what I find.
Thanks!!
I had a similar issue a couple years back. In that case, there was an obscure problem related to IP address allocation. Check to see that the printer has a static IP address within the router's LAN-side IP block, and that this address is not within the DHCP-allocated segment. Reconfiguring per below solved the problem.
Router's LAN-side IP block: 192.168.0
Printer's IP address: 192.168.0.10
DHCP allocation segment: 192.168.0.20 - 192.168.0.100
Router's LAN-side IP block: 192.168.0
Printer's IP address: 192.168.0.10
DHCP allocation segment: 192.168.0.20 - 192.168.0.100
ASKER
Thanks DrKlahn.
But do you know how can I access the router? Is there a default ID and password for At&t U-Verse routers?
But do you know how can I access the router? Is there a default ID and password for At&t U-Verse routers?
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ASKER
It fixed the issue.
If so, can you ping that adress from another computer connected to the same Wifi?