I have a PC that the user cannot print color documents from. She prints to the color printer (from any application) insuring that it is set to print in color and it still comes off monochrome. If she uses anyone elses PC and prints the same doc to the same printer it works. Tried removing print driver and reinstalling, updating nothing works. However, when she printed to a Savin printer it worked and all the other color printers have been HP. Not sure what is going on here.