problem adding people to Lync 2010 client contact list
our lync deployment uses the users email adress as the sip adress and lync login.
user@domain.com
in lync client, you can easily find and add federated users and users on public IM.
internal users are found from the AD adressbook, but they are not beeing detected as lync contacts.
if we search for the sip adress (sip:user@domain.com), we succesfully find the lync enabled contact.
does anybody have a clue where this behaviour could come from?
event logs dont show any adressbook synchronisation problems, nor any other error related events. seems the lync
is running fine, so does the edge, except of this issue with finding internal users...
user@domain.com
in lync client, you can easily find and add federated users and users on public IM.
internal users are found from the AD adressbook, but they are not beeing detected as lync contacts.
if we search for the sip adress (sip:user@domain.com), we succesfully find the lync enabled contact.
does anybody have a clue where this behaviour could come from?
event logs dont show any adressbook synchronisation problems, nor any other error related events. seems the lync
is running fine, so does the edge, except of this issue with finding internal users...
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explained in comment before: several reboots of lync servers did the trick, we have no other explenation.
ASKER
our internal domain is "user@domain.local"
but mail adress of users is "mailalias@domain.com"
sip adress is "sip:mailalias@domain.com"
in lync client 2010, when searching for people, we find people by their first name, last name and whatsoever, but they are not shown as LYNC contact. this means you cant interact with them even thought they are online and activ in LYNC.
if we type the sip adress "sip:mailalias@domain.com"
how to get rid of this problem?