Droid not syncing overseas

I am not sure there is a confirmed answer to this question, but figured I would ask.

We have a Droid user that is overseas. Often this person is in China and/or Dubai. In some overseas locations he Droid sync is fine. However in many case his Droid sync with our Exchange Server loses connectivity and he misses emails. Or (for example), his droid will show 5 new messages but when he logs on to his laptop it show 12 new messages. Of course, he gets very upset and insists that the issue is our Exchange environment (although no one else is having any issues). Our provider for all staff is Verizon Wireless

Does anyone else have any overseas issues with syncs to a droid? Any know network issues for these two particular locations?
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bnrtechAuthor Commented:
Another interesting theory someone mentioned to me. If I am hearing correctly the data sync did work in these countries for a user on another system that has their email service supported thru Yahoo Small Business.

Is it possible that these countries allow data services for the 'big players' (e.g. Yahoo), but they block data services for corporate data syncing?
China and Dubai are both notorious for blocking certain service types. Google will not even report China internet censorship actions on their "Transparency Report", because China considers those to be state secrets.

I have heard that at least at some points, if you could establish a VPN connection, you could sync via VPN even when you couldn't sync normally.

The other issue that may be occurring is just poor data quality. Often "foreign" (not native to the network) traffic is deprioritized compared "native" traffic, and so it's not possible to sustain a full sync.


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bnrtechAuthor Commented:

Thanks for this info. Unfortunately you statement that supports what I feared.

On the VPN that is an interesting option. So are you saying that there might be a VPN solution for droids?

And I definitely agree with you other statement. In general we encounter a lot of poor data quality
Yes, and it's pretty easy to set up Android phones for VPN:
1. Go to the menu and select "Settings"
2. Select "Wireless and Networks"
3. Select "VPN Settings" and then "Add VPN"

From there you have some choices on VPN type.

At the least, it's worth a try.
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