Blue screen of death following user

A have a problem whereby the blue screen of death is seemingly following one domain user.  

I have replaced their lap top twice but they still seem to get the blue screen several times a day at least and have to restart.  Any ideas what could cause this?  Other users who use these lap tops are not affected.
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have you tried to re-create the user profile. they might have a virus or spyware that is saved on their user profile files or a an application that when downloaded to the machine it crushes it

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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
are these local or domain accounts?

do they use a roaming profile?

temporaryily disable (move) their roaming profile.

then ask them to login again and check?

if local users, do the same, move (disable) profile.
did you change the network port?
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DHPBilcareAuthor Commented:
This is a domain account but we don't use roaming profiles.  

They are still on the same network port.

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
okay, disable his profile. and ask him to re-login.
did you try connecting him to another network port?
DHPBilcareAuthor Commented:
Tried another network port but no joy.

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