Blue screen of death following user

A have a problem whereby the blue screen of death is seemingly following one domain user.  

I have replaced their lap top twice but they still seem to get the blue screen several times a day at least and have to restart.  Any ideas what could cause this?  Other users who use these lap tops are not affected.
DHPBilcareAsked:
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xmlmagicianCommented:
have you tried to re-create the user profile. they might have a virus or spyware that is saved on their user profile files or a an application that when downloaded to the machine it crushes it
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
are these local or domain accounts?

do they use a roaming profile?

temporaryily disable (move) their roaming profile.

then ask them to login again and check?

if local users, do the same, move (disable) profile.
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nobusCommented:
did you change the network port?
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DHPBilcareAuthor Commented:
This is a domain account but we don't use roaming profiles.  

They are still on the same network port.

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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
okay, disable his profile. and ask him to re-login.
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nobusCommented:
did you try connecting him to another network port?
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DHPBilcareAuthor Commented:
Tried another network port but no joy.

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