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mail2clk

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Exmerge and Exchange 2003

I am attempting to export a mailbox from the exchange server but I believe I do not have permissions to do this. I am logged on as Administrator.

Can someone advise what I need to do

Microsoft Exchange Mailbox Merge Program, v6.5.7529.0
Start Logging:October 10, 2008   09:30:29
****************************************************************
[09:30:29] Logging Level: None
[09:30:29] Reading settings from file 'C:\Program Files\Exchsrvr\bin\EXMERGE.INI'.
[09:30:29] Accessing Domain Controller 'SERVER01'
[09:30:29] 'SERVER01' is running Exchange Server 2000 or later
[09:30:29] Source server read from settings file is 'SERVER01'.
[09:30:29] Reading list of subjects for messages to be selected from file ''
[09:30:29] Reading list of attachment names for messages to be selected from file ''
[09:30:29] List of folders to be ignored has been read. 0 folders in the list.
[09:30:29] Current machine locale ID is 0x409
[09:30:29] Operating System Version 5.2 (Build 3790)
[09:30:43] Accessing Domain Controller 'SERVER01'
[09:30:43] 'SERVER01' is running Exchange Server 2000 or later
[09:30:44] Mailbox '/o=First Organization/ou=first administrative group/cn=Configuration/cn=Servers/cn=SERVER01/cn=Microsoft System Attendant' will be ignored as its DN contains strings in the ignore list
[09:30:44] Mailbox '/o=First Organization/ou=first administrative group/cn=Configuration/cn=Connections/cn=SMTP (SERVER01)/cn={10231E85-95B7-4A59-B723-B2B7596B5B2A}' will be ignored as its DN contains strings in the ignore list
[09:30:44] Mailbox '/o=First Organization/ou=first administrative group/cn=Recipients/cn=SystemMailbox{10231E85-95B7-4A59-B723-B2B7596B5B2A}' will be ignored as its DN contains strings in the ignore list
[09:30:44] Found 25 mailbox(es) homed on database 'FIRST STORAGE GROUP/MAILBOX STORE (SERVER01)'.
[09:30:44] Ignored 3 mailbox(es) homed on database 'FIRST STORAGE GROUP/MAILBOX STORE (SERVER01)'.
[09:30:44] Found 25 mailbox(es) homed on the specified databases.
[09:30:44] Ignored 3 mailbox(es) homed on the specified databases.
[09:32:45] Using attribute 'PR_MESSAGE_DELIVERY_TIME' for date operations.
[09:32:45] Merging data into target store. The program will copy only those messages that do not exist in the target store.
[09:32:45] Associated folder data will NOT be copied to the target store.
[09:32:45] Using 'English (Britain)' (0x809) as the default locale (Code page 1252)
[09:32:45] All mailboxes will be processed, regardless of locale
[09:32:45] Using last logon locale for all mailboxes, if possible
[09:32:45] Initializing worker thread (Thread0)
[09:32:45] Copying data from mailbox 'Chris Beaumont' ('CHRISB') on Server 'SERVER01' to file 'E:\MAILBOXES\CHRISB\CHRISB.PST'.
[09:32:46] Error opening message store (MSEMS). Verify that the Microsoft Exchange Information Store service is running and that you have the correct permissions to log on. (0x8004011d)
[09:32:46] Errors encountered. Copy process aborted for mailbox 'Chris Black ('CHRISB').
[09:32:46] Number of items copied from the source store for all mailboxes processed: 0
[09:32:46] Total number of folders processed in the source store: 0
[09:32:46] 0 mailboxes successfully processed. 1 mailboxes were not successfully processed. 0 non-fatal errors encountered.
[09:32:46] Process completion time: 00:00:00


I tried these steps

Mount the mailbox store that contains the System Attendant mailbox
Note By default, the System Attendant mailbox is created in the first mailbox store in the first storage group on the first Exchange Server computer.
Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
If Administrative Groups are not enabled, go to step 3. If Administrative Groups are enabled, expand the Administrative Groups container, and then expand the first Your_Administrative_Group container.
Expand the Servers container.
Expand the first Your_Server object.
Expand the First Storage Group object.
Right-click the Mailbox store object, and then click Mount Store.
Click OK.
Expand the Mailbox store object, and then click Mailboxes.
In the right pane, verify that the System Attendant mailbox exists. If you do not find the System Attendant mailbox, right-click the Mailboxes container, and then click Run Clean-up Agent. The System Attendant mailbox will appear and will be connected.
Back to the top
Create a security group for System Attendant mailbox access
To create a security group and to add the default Administrator account, follow these steps.

Note In the following steps, the Administrator is assumed to be the user who will run ExMerge. In practice, if it is a user other than the Administrator who is to run ExMerge, you must add that user’s account to the security group.
Start the Active Directory Users and Computers snap-in.
Right-click the Users container, point to New, and then click Group.
In the Group name box, type Ex-Admin.
Click Global, click Security, and then click Next two times.
Click Finish.
Right-click the Ex-Admin group object, and then click Properties.
Click the Members tab.
Click Add, click Advanced, and then click Find Now.
In the Search Results list, click Administrator, and then click OK three times.
Quit the Active Directory Users and Computers snap-in.


Back to the top
Grant rights to the security group
To grant the Send As right and the Receive As right to the security group on the System Attendant mailbox, follow these steps:
Start Exchange System Manager.
If Administrative Groups are not enabled, go to step 3. If Administrative Groups are enabled, expand the Administrative Groups container, and then expand your first Your_Administrative_Group container.
Expand the Servers container.
Expand the first Your_Server object.
Expand the First Storage Group object.
Right-click the Mailbox store object, and then click Properties.
Click the Security tab.
Click Add, click Advanced, and then click Find Now.
In the Search Results list, click Ex-Admin, and then click OK two times.
In the Permissions for Ex-Admin list box, click to select the Send As and Receive As check boxes under the Allow column. Additionally click to select all other permissions.
Click OK.
Close Exchange System Manager.
Run ExMerge.
Avatar of Robin Human
Robin Human
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Is the user account disabled?
If it is, then exmerge will fail - enable the account, and run exmerge again
are you doing it as a 2-stage process?
Also, you have 2 users with the same name - that will confuse the server
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mail2clk

ASKER

There is only one user with that name and the account is not disabled. Exmerge is being run as a two stage process.
I logged on as BESAdmin (created for the Blackberry Server) and I can export the data. But I am not sure which permissions are needed and where if I want the Administrator account to run Exmerge.
ASKER CERTIFIED SOLUTION
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Robin Human
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1. You cant use the built in administrator account to do this.  

2. Instead you should create a special account just for Export/Imports, i.e. in the past we created an account called EXAdmin and assigned the appropriate rights/permissions pointed out by Robin above