Kyocera TaskAlpha 550 C printer will not print color, or print at all on Mac OS 10.6.7 machines

Hevyman
Hevyman used Ask the Experts™
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Hello,
I am trying to get our Kyocera TaskAlpha 550 C printer to work with our Mac OS 10.6.7 machines. I have installed the drivers from a disc and when that didn't work I went to the website. I have tried IP printing as well as using a generic driver. Using the generic driver, it will print but not in color. When I use the actual drivers for the machine, it sees the printer, connects with it but gives a generic "error "message in the print queue and doesn't print. If it helps, I can ping the printer.
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Commented:
Are there any jobs in the print queue? If so, delete them and try again.
Commented:
this is network wide. The drivers don't work correctly. It prints fine in B&W
Commented:
and the answer is....use the generic print drivers. The ones developed by Kyocera and Toshiba won't work for a network printer.

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Commented:
Figured it out on my own.

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