Changing antivirus software

after years of good luck and phone support Etrust is not working well. tech support is good though
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

For a paid solution I would suggest talking to Webroot. They have been making huge strides lately and they will be more than happy to give you a very clear a full demo of everything the software does. We're slowly migrating to it with many hundreds of users and I think they have a well rounded solution. Spam filtering and web filtering are also available.
Lee W, MVPTechnology and Business Process AdvisorCommented:
Ok... don't see a question here.

Are you asking what you should switch to?

If so, my recommendation is VIPRE Enterprise - cheap, works well, good support.

I STRONGLY RECOMMEND AGAINST using Symantec products of any kind.  I don't have time to list all the reasons they are horrible... (it's a long list).
russgarrettAuthor Commented:
i clicked to soon on the question sorry. .
i have had good luck with AVIRA Rescue Cd and have used their software. it looks like the free version is the same as the $24.00 version. i am a reseller and usually  i buy 5 packs to get the good Etrust tech support.
of course it needs to run real time and not just on demand like many free versions.

i need good quick PHONE tech support and and would like to purchase for resell.  i run it on stand alone machines and 2003, 2003SBS servers and 2008 R2.
Etrust Total Defense 12 is full of bugs. Root kits are driving me crazy.

no product is perfect but AVIRA fixes alot of issues with the rescue cd alone.

yes Norton is probably the worst of all
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

Lee W, MVPTechnology and Business Process AdvisorCommented:
I would suggest signing up with Sunbelt/GFI - they offer a decent discount, but the product is cheap (which means it's easier to sell, but you make less).  You get free support and it has extensive troubleshooting options (which you send significant portions of data to Sunbelt for resolving the issue).  And support is, I believe 3am to midnight.

You can try the product for 30 days and they offer a 30 day refund.  Strongly recommend you give them a try.

russgarrettAuthor Commented:
i have lost 2 customers due to bugs in GFI products that they denied were there but they later admitted there were issues. i had rather stay away from the company.

So no one has any other opinions on other products?

Especially on Avira?

MSE/Microsoft Forefront Endpoint Protection:

This is the Enterprise version of Microsoft Security Essentials.
I would combine it with the Enterprise version of Malwarebytes:
russgarrettAuthor Commented:
yea but i have a lot of stand alone machines.
Understood - that is why I included MSE (Microsoft Security Essentials).

You might want to review my Article here for more details: (MALWARE - "An Ounce of Prevention...")
russgarrettAuthor Commented:
I looked over the link you sent me.

Last night i found a product called IMUNNET PROTECT . it is a cloud based antivirus, antispyware, root kit etc..

i ran it last night and it found 7 infections of 3 different trojans ..  these were missed by MalwareBytes, Combofix, Avira rescue cd, and a couple of other products. my laptop has been taking about 15 minutes to boot and this may have been part of the problem.
However, the fact stands that this cloud based solution worked !

Any opinion on Cloud Based protection such as this. It also uses 3 different antivirus engines.
Never used it, but I would strongly suspect that any thing it "found" that was supposedly missed by both Malwarebytes and ComboFix is a false positive.,2817,2365093,00.asp

In testing, poor malware detection and poor removal of malware it did detect. Scored zero points in rootkit removal test. Some malware samples installed on clean test system even though "blocked" by Immunet.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
OS Security

From novice to tech pro — start learning today.