Cannot Mount Information Store Exchange 2010

Error STarting Exchange 2010 information store
Help!

Having a major problem with my sbs exchange server.

At about 09.10 this morning the Information Store dimounted and started throwing up the error...

Windows could not start the microsoft exchange information staore on local computer.  For more information, review the system event log.  If this is a non-microsoft service, contact the service vendor, and refer to service-specific error code -2147221233

Event Log has the following
Log Name:      Application
Source:        MSExchangeIS
Date:          30/03/2011 12:53:34
Event ID:      5000
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SINCOSERVER2.SINCOINTL.local
Description:
Unable to initialize the Microsoft Exchange Information Store service.   - Error 0x8004010f.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchangeIS" />
    <EventID Qualifiers="49158">5000</EventID>
    <Level>2</Level>
    <Task>6</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-30T11:53:34.000000000Z" />
    <EventRecordID>28808</EventRecordID>
    <Channel>Application</Channel>
    <Computer>SINCOSERVER2.SINCOINTL.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>0x8004010f</Data>
    <Binary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inary>
  </EventData>
</Event>

AND
Log Name:      Application
Source:        MSExchangeIS
Date:          30/03/2011 12:53:34
Event ID:      1121
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SINCOSERVER2.SINCOINTL.local
Description:
Error 0x8004010f connecting to Active Directory.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchangeIS" />
    <EventID Qualifiers="49158">1121</EventID>
    <Level>2</Level>
    <Task>6</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-30T11:53:34.000000000Z" />
    <EventRecordID>28807</EventRecordID>
    <Channel>Application</Channel>
    <Computer>SINCOSERVER2.SINCOINTL.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>0x8004010f</Data>
    <Binary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inary>
  </EventData>
</Event>

Let me know what you think.

Neil
LVL 6
NeilParbrookAsked:
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Alan CoxSr. Systems Engineer | Lead Microsoft CIE Qualified FacilitatorCommented:
0
NeilParbrookAuthor Commented:
Nope!
0
Alan CoxSr. Systems Engineer | Lead Microsoft CIE Qualified FacilitatorCommented:
can you run BPA and do a permission check?
0
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NeilParbrookAuthor Commented:
I have done this and it claims no problems.

I have to say though that this is what I am leaning to as the problem.

The server ran for a couple of weeks with no issues and then at 9.10 this morning fell over!

Is there any way to check permissions?  I have gone through all the usual knowledge base articles that I can find.

Neil
0
Hypercat (Deb)Commented:
Is the server OS and Exchange software properly licensed and activated? With SBS you should only have to active the SBS license; I don't think there's a separate activation for Exchange.  

Also, is it possible that you've exceeded the default database size limit for Exchange?  It's about 1TB, so this is HIGHLY unlikely, but I thought I'd better ask just in case.

Also, how about this one; it's an oldie but a goodie, but I'm not 100% sure if it applies to the later versions of Exchange:

http://support.microsoft.com/default.aspx?scid=kb;en-us;318098
0
NeilParbrookAuthor Commented:
I have not exceded 1tb as I have about 19gb but I will check default limits anyway.

I have already checked the oldie but goodie with no joy.

Cheers

Neil
0
NeilParbrookAuthor Commented:
Checked Database size limit and manually set to 100GB's  no change.
0
GusGallowsCommented:
when is the last time a full backup was successful on the databases of this server. If it has been a while, you could have excessive transaction logs that need to be truncated. Running a full backup should resolve that.

Also, make sure you have ample available space on the system drive. If it runs out of space, it will cause services to stop and not be able to restart.
0
Hypercat (Deb)Commented:
0

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NeilParbrookAuthor Commented:
Great Thanks Everybody.

Not sure what happened but all going again now.

Thanks

Neil
0
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