Salesforce.com sync with Outlook and Exchange while still using Blackberry to see contacts

Client uses Exchange 2007, Blackberry smartphones, and has some Salesforce.com users. The Salesforce sync with Outlook uses each user's contact folder to synchronize between the desktop and the cloud app. Users don't want all 5000 contacts from their contact folder sync'd with the cloud app, but until now they've been under the impression that there is no way to split their contacts into multiple folders and still have all contacts on their Blackberry. The preferred scenario would be that each Outlook user create a contact folder just for the names they want to sync with salesforce and keep all contacts from both folders on the Blackberry. The folders are not "public", although we could do something  in that arena if needed in order to get more than one contact folder to sync with the phones. Can this be done, with or without adding software to the server?
Shannon MollenhauerAsked:
Who is Participating?
 
Rob KnightConnect With a Mentor ConsultantCommented:
Hi,

You don't mention which version of BES you are using to sync mail& contacts, but 5.0.x supports contact synchronisation with Public Folder Applications.

The alternative would be to centrally manage a contacts folder and use Codetwo exchange server sync to do a 1 to many sync with their contact folders.,


RobMobiloity.
0
 
Rob KnightConnect With a Mentor ConsultantCommented:
Hi,

Have you tried the SalesForce app for BlackBerry at all?

http://appworld.blackberry.com/webstore/content/951

Regards,


RobMobility.
0
 
Shannon MollenhauerAuthor Commented:
Thanks to both experts. I've split the points because I am evaluating both suggestions as potential solutions. Client is now debating whether it will be worth the effort or not. At least I have a couple of options for them.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.