Link to home
Start Free TrialLog in
Avatar of David Camilleri
David CamilleriFlag for Malta

asked on

PC Freezing

My PC all of a sudden is freezing all the time - the Windows 7 OS stops. Restore Point doesn't work either.

These problems started by deleted VHT BackUP files not the right way - ie by deleting them from Windows Explorer and not through the BackUp System.
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Flag of United Kingdom of Great Britain and Northern Ireland image

1. Check Windows 7 event logs for detail errors.

2. Check hard disk for errors. (hard disk problems). Scan hard disks.

3. Check PC memory for faults using memtest86+ bootcd (http://www.memtest.org/)

4. Check all PC fans are operational or are not clogged. CPU, GPU and case fans.

5. If PC under Warranty, esclatate and report to Vendor.
ASKER CERTIFIED SOLUTION
Avatar of StefanLambda
StefanLambda
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of David Camilleri

ASKER

StefanLambda:

Thanks. I am uploading a dump file maybe there is some data  of what is happening.
033111-38797-01.dmp
First thing to do is to create a restore point before you start making any additional changes; even if it means booting into safe mode first. Also suggest that you try the various boot options--when you PC restarts hit the F8 key just before Windows starts--in that menu select "last know good configuration". If that does not work do it again and this time select safe mode with networking; if that does not work do it again and select safe mode; which ever way you get in make a restore point and then you can start  to try to clean up and get the system stable again.
Sorry but I am not able to use the dump file.
Did you clean your registry?