New Seagate drives not being recognized by MD3000

Seagate HD-ST-ST32000444SS 2TB 3.5" SAS Drives we would like to add to our MD3000i.  The drives are not being recogized as Dell approved  is there any way to resolve this issue.
sbgeekAsked:
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DavidPresidentCommented:
You have it wrong.

Dell only approves those disks when they have Dell's firmware on them.  You can't turn stock seagate disks into Dell's version by just flashing the Dell firmware, either.  That is because the firmware is smart enough to reject such attempts.

This is for your own good as the firmware sets things like error recovery timing, retries, cache optimization, I/O queue parameters, prefetch, BGMS, timeouts, just to name a few.  Heck, there are a dozen parameters alone just on caching.

I guarantee those disks won't have the correct values, as there are several hundred parameters, and about 20 of them are important enough to insure performance loss and data loss.

What you need to do is either pay the extra money to buy the Dell-branded versions, or get that disk in the hands of somebody who knows what they are doing to compare settings on the disks you bought against one of the dell drives, and then reprogram it to match the settings that it needs.
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Michael-BestCommented:
I recommend you upgrade your bios.
It won't hurt anything and may fix the problem.

Also see:
http://en.community.dell.com/support-forums/disk-drives/f/3534/t/780265.aspx?PageIndex=2
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coredatarecoveryCommented:
The firmware most likely will reject drives over 1 TB, there may be an update, they may just reject the drives as not being from dell.

I agree, upgrade the firmware first.

Also, you might check out the pdf from this site for CLI (Command Line Interface Commands)

http://don.blogs.smugmug.com/2007/10/01/dell-md3000-great-das-db-storage/

Dell says that they don't support non dell drives.

http://lists.us.dell.com/pipermail/linux-poweredge/2010-February/041239.html

So you could either use Dell Drives, or if you don't care about about your data, You could look at the file structure from a certified drive and see if you can duplicate the bit for bit data on 1 2tb drive from dell certified to your seagate drives to transfer hidden data on the sector level.
However, if the Drives are identified by model, you cant change that.

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DavidPresidentCommented:
" ... You could look at the file structure from a certified drive and see if you can duplicate the bit for bit data on 1 2tb drive from dell certified to your seagate drives to transfer hidden data on the sector level.'

What?  Not even close.   The difference  on the SAS disks are all about programmable mode page settings. Things like error recovery timing and cache buffer configuration. SAS disks have literally hundreds of configurable settings.  the dell-branded versions of the seagate are stock drives that are effectively pre-programmed by the firmware to set appropriate settings for performance AND STABILITY in heathy, and degraded/failure scenarios.

YOu do NOT reprogram mode pages by cloning log pages or duplicating "files".  You need a software product called a mode page editor.  But you can only take this so far, because some of the firmware changes are not exposed in mode pages.  Best you can do is take a retail disk, and get the important stuff.   There is no "file structure" on a certified drive. Merely dells's firmware on a standard off-the-shelf drive.  
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coredatarecoveryCommented:
As I said if you don't care about your data, with command line options it might be possible to figure out out. For the record, don't even mess around.use dell drives period.

Just saying, if there is a file structure, it may be possible.

Just use dell equipment here.
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DavidPresidentCommented:
It is about an hours worth of billable time for somebody to dump out the pages from the dell & seagate drives, and run through them propagating the changes then reprogramming the stock drives with the right software who knows what it all means.   It could even be done remotely if you could hook the disks up to a JBOD controller and the pro has remote access. Most of the job will be to export the settings from both drives, compare and build the changes.

The 2 firmware revisions will have some fields that are unique to each firmmware, but they are of no concern.  Reason is that the controller is designed to work with standard Seagate firmware. However, some of dell changes will result in a few percent better performance.

Walking anybody through comparing the 20+ mode pages and knowing what the controller cares about and what needs to be changed is just too much. Besides even if somebody did this, then it would be a missed opportunity not to improve settings further by making additional changes based on the specifics of your installation.

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andyalderCommented:
MD3000 is an LSI Engenio, Engenios only take drives that identify them as belonging to the vendor. You can't even take drives from an IBM DS4000 and put them in a Dell or vice versa even though they're identical except for their identity. I don't think you can change that by tweaking mode pages.
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