We already have a DNS record on our server 2003 box for an internal route from our external IP address to our mail server for webmail access. This does not work internally.
I need to create a DNS pointer to point to our mail server's name for internal access from webmail.ourdomain address so users can access it... as if it were in their hosts file.
How can I do this? I've tried creating another record but It will only conflict with the existing one for external access.