SMTP server
My SMTP server does not deliver messages to a certain domain. It is able to send to others. What could be the problem? The message shows up in the "bad mail" folder below:
From: postmaster@server.domain.n
To: WFM.WebTeam@domain.com
Date: Thu, 31 Mar 2011 11:08:38 -0500
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-statu
boundary="9B095B5ADSN=_01C
X-DSNContext: 7ce717b1 - 1142 - 00000001 - 00000000
Message-ID: <S2TRqf69a00000002@smtp.do
Subject: Delivery Status Notification (Failure)
This is a MIME-formatted message.
Portions of this message may be unreadable without a MIME-capable mail program.
--9B095B5ADSN=_01CBEFBD780
Content-Type: text/plain; charset=unicode-1-1-utf-7
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
Abram.name@domain.com
--9B095B5ADSN=_01CBEFBD780
Content-Type: message/delivery-status
Reporting-MTA: dns;smtp.domain.net
Received-From-MTA: dns;server
Arrival-Date: Thu, 31 Mar 2011 10:20:59 -0500
Final-Recipient: rfc822;Abram.name@domain.c
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 #5.1.0 Address rejected Abram.name@domain.com
--9B095B5ADSN=_01CBEFBD780
Content-Type: message/rfc822
Received: from iedaww004 ([165.184.59.134]) by smtp.domain.net with Microsoft SMTPSVC(6.0.3790.4675);
Thu, 31 Mar 2011 10:20:59 -0500
thread-index: Acvvtz1OongXvN0bQIqcEBqP7q
Thread-Topic: Attendance Notification
------=_NextPart_000_00E1_
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding:
This is to notify you that Associate - Luz name in Eligibility
Support Spanish city) has called in FMLA as of 3/31/2011 5:45.
Other Comments: FMLA
DO NOT REPLY TO THIS EMAIL!
From: postmaster@server.domain.n
To: WFM.WebTeam@domain.com
Date: Thu, 31 Mar 2011 11:08:38 -0500
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-statu
boundary="9B095B5ADSN=_01C
X-DSNContext: 7ce717b1 - 1142 - 00000001 - 00000000
Message-ID: <S2TRqf69a00000002@smtp.do
Subject: Delivery Status Notification (Failure)
This is a MIME-formatted message.
Portions of this message may be unreadable without a MIME-capable mail program.
--9B095B5ADSN=_01CBEFBD780
Content-Type: text/plain; charset=unicode-1-1-utf-7
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
Abram.name@domain.com
--9B095B5ADSN=_01CBEFBD780
Content-Type: message/delivery-status
Reporting-MTA: dns;smtp.domain.net
Received-From-MTA: dns;server
Arrival-Date: Thu, 31 Mar 2011 10:20:59 -0500
Final-Recipient: rfc822;Abram.name@domain.c
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 #5.1.0 Address rejected Abram.name@domain.com
--9B095B5ADSN=_01CBEFBD780
Content-Type: message/rfc822
Received: from iedaww004 ([165.184.59.134]) by smtp.domain.net with Microsoft SMTPSVC(6.0.3790.4675);
Thu, 31 Mar 2011 10:20:59 -0500
thread-index: Acvvtz1OongXvN0bQIqcEBqP7q
Thread-Topic: Attendance Notification
------=_NextPart_000_00E1_
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding:
This is to notify you that Associate - Luz name in Eligibility
Support Spanish city) has called in FMLA as of 3/31/2011 5:45.
Other Comments: FMLA
DO NOT REPLY TO THIS EMAIL!
Could be a problem with spam filters. Check to make sure your IP or domain are not in a black hole list
http://www.mob.net/~ted/tools/rbl.php3
http://www.mob.net/~ted/tools/rbl.php3
ASKER
What is a black hole list?Thanks
Here is the error code for the problem your having
Final-Recipient: rfc822;Abram.name@domain.c
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 #5.1.0 Address rejected Abram.name@domain.com
THis would most likely be an issue on the reciepients server not yours
To troubleshoot you will want to telnet and test - use nslookup to check dns
Here is a link with troubleshooting using telnet
http://weblogs.asp.net/owscott/archive/2005/03/15/Troubleshooting-email_2C00_-the-Telnet-way.aspx
Go thru the telnet steps in the article and you should get a better idea of what the problem is.
This link has all the diag codes - including yours
http://forums.msexchange.org/m_1800499255/mpage_1/key_/tm.htm#1800525660
Numeric Code: 5.1.0
Possible Cause: This code indicates a general categorizer-based failure (bad address failure). An e-mail address or other attribute could not be found in the directory. This issue may occur if contact entries do not have the targetAddress attribute set. This issue occurs most frequently when MDAccess receives "object not found" errors from DSAccess when the Categorizer is doing the homeMDB lookup on a user.
This issue also occurs if you used Microsoft Outlook to save your e-mail message as a file and someone opens and replies to this message offline. The message property only preserves the legacyExchangeDN when Outlook delivers the message. Therefore, the homeMDB lookup may fail.
Troubleshooting: Verify the recipient address and resend the message. Verify that the recipient address is formatted correctly and that the categorizer was able to correctly resolve the recipient.
Final-Recipient: rfc822;Abram.name@domain.c
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 #5.1.0 Address rejected Abram.name@domain.com
THis would most likely be an issue on the reciepients server not yours
To troubleshoot you will want to telnet and test - use nslookup to check dns
Here is a link with troubleshooting using telnet
http://weblogs.asp.net/owscott/archive/2005/03/15/Troubleshooting-email_2C00_-the-Telnet-way.aspx
Go thru the telnet steps in the article and you should get a better idea of what the problem is.
This link has all the diag codes - including yours
http://forums.msexchange.org/m_1800499255/mpage_1/key_/tm.htm#1800525660
Numeric Code: 5.1.0
Possible Cause: This code indicates a general categorizer-based failure (bad address failure). An e-mail address or other attribute could not be found in the directory. This issue may occur if contact entries do not have the targetAddress attribute set. This issue occurs most frequently when MDAccess receives "object not found" errors from DSAccess when the Categorizer is doing the homeMDB lookup on a user.
This issue also occurs if you used Microsoft Outlook to save your e-mail message as a file and someone opens and replies to this message offline. The message property only preserves the legacyExchangeDN when Outlook delivers the message. Therefore, the homeMDB lookup may fail.
Troubleshooting: Verify the recipient address and resend the message. Verify that the recipient address is formatted correctly and that the categorizer was able to correctly resolve the recipient.
ASKER
thanks Pudgley. Have you ever run the smtpdiag before? I downloaded and tried to run the .exe and it just flashes and goes away. Is there a GUI thats suppose to open up? Thanks
A black hole list is servers that have been identified as spam servers and some SMTP servers are configured to drop all connection from those servers.
Make sure you are using the person's actual email address and not just a forward. Sometimes that can cause issues.
Make sure you are using the person's actual email address and not just a forward. Sometimes that can cause issues.
ASKER
I tried to telnet and run the commands but this is what it gives me. Invalid address when I try to use the "rcpt to:" part. I tried different addresses with no luck. Has anyone else run into this?
ehlo domain.com
250-smtp.net Hello [165.184.59.133]
250-AUTH GSSAPI NTLM
250-TURN
250-SIZE 20480000
250-ETRN
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-8bitmime
250-BINARYMIME
250-CHUNKING
250-VRFY
250-TLS
250-STARTTLS
250 OK
MAIL FROM: myemail@domain.com
250 2.1.0 myemail@domain.com....Send
rcpt to: any email address
501 5.5.4 Invalid Address
ehlo domain.com
250-smtp.net Hello [165.184.59.133]
250-AUTH GSSAPI NTLM
250-TURN
250-SIZE 20480000
250-ETRN
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-8bitmime
250-BINARYMIME
250-CHUNKING
250-VRFY
250-TLS
250-STARTTLS
250 OK
MAIL FROM: myemail@domain.com
250 2.1.0 myemail@domain.com....Send
rcpt to: any email address
501 5.5.4 Invalid Address
ASKER
I added an email address of someone on there domain and I get error"500 5.3.3 unrecognized command"
ASKER CERTIFIED SOLUTION
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ASKER
I found the answer, the receiving domain is filtering my domain as spam we believe. I will award points though to the person who spent the most time helping me.
ASKER