HelpDesk PHP Tool

I am looking for a good PHP free help desk tool to allow internal employees to keep track of computer repairs.  Ideally it should function exactly like the SharePoint HelpDesk page.

Features I am hoping to have:
Customizable fields,
fields that can be updated, and log updates as opposed to just appending it to a text field.
Use MySQL as a database.
Be simple to install

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Try flyspray

Open source, able to be used with most databases

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NewMacAdminAuthor Commented:
This can be used for tracking computer repairs (like the type done at Geek Squad, or a mom & pop shop)? It looks like bug tracking, but I'll check it out.  If it won't fit let me know.
NewMacAdminAuthor Commented:
flyspray didn't work out.  There was no way to prevent tickets from being seen by users that are not logged in.  Sensitive customer data such as phone numbers, and addresses, and passwords will be stored in the help desk tickets.
NewMacAdminAuthor Commented:
Tried flyspray but wound up not using a help desk anyway
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