Sharepoint 2010 Custom Permission Levels

I have added a custom permission level to our 2010 extranet with read and edit access.
I assigned the custom permission to my test user account; I am able to access the main page, but am denied access to all documents, list ECT.

I have checked the user permission and it shows being properly assigned.

Can you think of any reason this would not be working properly.

http://www.youtube.com/watch?v=JLe_-J64rhs

this is the exact way that I made the custom permission level.

Thank you,Laura
lauraleighferguson22Asked:
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Justin SmithSr. System EngineerCommented:
When it comes to security, 98% of the time it's user/admin error.  

Do the lists and libraries have unique permissions (not inherriting from the site)?  
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lauraleighferguson22Author Commented:
no, I checked they are exactly the same.. I have also preformed this in 2007 and the exact same thing happened..i can't figure out what step i am missing..could it be i am making the permission level at the site level and not on the portal level?
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Justin SmithSr. System EngineerCommented:
Shouldn't matter what level you create it at.  

Can you post a couple screen shots, of the permission level settings, and another showing that your user/group is assigned the permission level?
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lauraleighferguson22Author Commented:
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Justin SmithSr. System EngineerCommented:
Ok, so in Shared Documents library, I'm assuming there are already documents there.  If you look at the Permissions of an individual document, is it inherriting?
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Justin SmithSr. System EngineerCommented:
Also, are there any User Policy set on this particular web app in Central Admin?
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lauraleighferguson22Author Commented:

I havent done anything in central admin..sorry i am pretty new to sharepoint is there something i need to do in central admin?
Document.docx
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Justin SmithSr. System EngineerCommented:
Central Admin - App Mgmt - Manage WEb Apps.  Choose your web app, up in the ribbon is a button for User Policy.


Curious, if you drop your user in the Contributors group, does the problem go away?
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lauraleighferguson22Author Commented:
If i drop laura test into the contributor groups the problem does go away.

ok i will try an look in central admin, thank you for all your help!
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Justin SmithSr. System EngineerCommented:
On your custom permission level, you might want to check boxes for "View Application Pages"
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lauraleighferguson22Author Commented:
On your custom permission level, you might want to check boxes for "View Application Pages"

that was it! thank you sooooo much
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