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How do I located what version the chipset is on a DELL

I am trying to determine the version of the Chipset of a few DELL computers running Window XP and Windows 7 but don't know where to find without opening up the box.

Thanks
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Blue Street Tech
Asked:
Blue Street Tech
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1 Solution
 
SolracMCommented:
Have you tried MSINFO32 ?

start , run , MSINFO32
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XLITSCommented:
SiSoftware Sandra is a pretty thorough application for getting that kind of information.  

http://www.sisoftware.net/
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mhmrCommented:
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Blue Street TechLast KnightAuthor Commented:
@SolracM: Once there (MSINFO32) then where? Haven't found anything related to chipset version?

@XLITS: Looks like it has much more than what i am looking for plus i was hoping to find a way natively w/o installing anything. Thanks!
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Blue Street TechLast KnightAuthor Commented:
@mhmr: wow, very kool. Still looking for a way to do this natively or at least online. Any ideas?
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SolracMCommented:
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SolracMCommented:
did you go to the device manager....processors?  
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Blue Street TechLast KnightAuthor Commented:
No, interestingly I was always told to look it up in Device Manager >> System Devices >> Intel * chipset * as the title. Where "*" is a wildcard. That typically works but in these PCs there is no mention or name of chipset in any of the titles. However, I cross-referenced Device Manager >> Processors and they are the identical version to the PCs that I found with Chipset in the title under System devices. So maybe there are two places to look this value up???

So to clarify Processor >> Driver tab is the version of the Chipset?

Thanks!
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SolracMCommented:
No expand the system devices  device manager
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Blue Street TechLast KnightAuthor Commented:
That was how i was accustom to doing it. But there are 23 devices under System devices that have Intel and chipset in the title. So which one is it?
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JohnnyCanuckCommented:
I generally use SIW.

http://www.gtopala.com/

Download the freeware version.
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SolracMCommented:
this is an example on a DELL t-3400 win 7 desktop.
chipset.jpg
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Blue Street TechLast KnightAuthor Commented:
Aaa so its the PCI Express Root Port that i need to locate?
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Blue Street TechLast KnightAuthor Commented:
If you cross-reference that version with your Device Manager >> Processors >> Driver tab version it will be the same.
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Blue Street TechLast KnightAuthor Commented:
Can anyone confirm that the chipset version is found in the PCI Express Root Port.? Also, I cross-referenced the version with the Device Manager >> Processors >> Driver tab and it’s the same version. Are there two ways to find the chipset version or is this just coincidence? Thanks!
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Blue Street TechLast KnightAuthor Commented:
Can someone verify this so i can close & award points thanks!
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SolracMCommented:
As far a I can see this information can vary from chipset to chipset the OS only can report on what the chipset reports  to the OS. kinda of like plug and play. Sometiimes the motherboard will send out more information on itself than other brands. So I cannot really say it will always be consistant.
Sorry about the delay I was under hte impression this was resolved already,
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akahanCommented:
You are confusing yourself, because you are conflating drivers with chipsets with features of chipsets.

You might find it easier to either download and run Intel's chipset identifier, here http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=861&DwnldID=18498&ProductFamily=Chipsets&ProductLine=Chipset+Software&ProductProduct=Intel%c2%ae+Chipset+Identification+Utility<=eng

Or alternatively go to http://support.Dell.com and enter each computer's service tag # (found on a sticker on the computer) to see how it was configured when it left the factory (including which chipset was installed).
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asiduCommented:
The service tag can be found on the base of the machine. Use it at the dell site to get the configuration as suggested by akahan.

If the service tag is not found you can still get the information by using the dell model from the dell site.
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mcp_jonCommented:
Please go to support.dell.com and when asked, insert your "SERIAL NUMBER" and that's it.
You should have all the info on the devices that are in your pc.

Cheers.
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BillDLCommented:
Copy and paste the following code and save it as something like "Motherboard.vbs".  Execute it like this:

CScript //NoLogo "C:\Path_To\Motherboard.vbs"

 
strComputer = "." 
Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\CIMV2") 
Set colItems = objWMIService.ExecQuery( _
    "SELECT * FROM Win32_BaseBoard",,48) 
For Each objItem in colItems 
    Wscript.Echo "-----------------------------------"
    Wscript.Echo "Win32_BaseBoard instance"
    Wscript.Echo "-----------------------------------"
    Wscript.Echo "Caption: " & objItem.Caption
    If isNull(objItem.ConfigOptions) Then
        Wscript.Echo "ConfigOptions: "
    Else
        Wscript.Echo "ConfigOptions: " & Join(objItem.ConfigOptions, ",")
    End If
    Wscript.Echo "CreationClassName: " & objItem.CreationClassName
    Wscript.Echo "Depth: " & objItem.Depth
    Wscript.Echo "Description: " & objItem.Description
    Wscript.Echo "Height: " & objItem.Height
    Wscript.Echo "HostingBoard: " & objItem.HostingBoard
    Wscript.Echo "HotSwappable: " & objItem.HotSwappable
    Wscript.Echo "InstallDate: " & objItem.InstallDate
    Wscript.Echo "Manufacturer: " & objItem.Manufacturer
    Wscript.Echo "Model: " & objItem.Model
    Wscript.Echo "Name: " & objItem.Name
    Wscript.Echo "OtherIdentifyingInfo: " & objItem.OtherIdentifyingInfo
    Wscript.Echo "PartNumber: " & objItem.PartNumber
    Wscript.Echo "PoweredOn: " & objItem.PoweredOn
    Wscript.Echo "Product: " & objItem.Product
    Wscript.Echo "Removable: " & objItem.Removable
    Wscript.Echo "Replaceable: " & objItem.Replaceable
    Wscript.Echo "RequirementsDescription: " & objItem.RequirementsDescription
    Wscript.Echo "RequiresDaughterBoard: " & objItem.RequiresDaughterBoard
    Wscript.Echo "SerialNumber: " & objItem.SerialNumber
    Wscript.Echo "SKU: " & objItem.SKU
    Wscript.Echo "SlotLayout: " & objItem.SlotLayout
    Wscript.Echo "SpecialRequirements: " & objItem.SpecialRequirements
    Wscript.Echo "Status: " & objItem.Status
    Wscript.Echo "Tag: " & objItem.Tag
    Wscript.Echo "Version: " & objItem.Version
    Wscript.Echo "Weight: " & objItem.Weight
    Wscript.Echo "Width: " & objItem.Width
Next

Open in new window


The VBScript may not find and populate all lines in the report.  You can easily identify the lines that don't yield results and remove them from the script to give a cleaner report if you want.  There are other similar scripts that can give you details of Processor, Memory, etc.  If you want to know more just ask.

I agree with akahan that entering your "Service Tag" number in the Dell Support site will give you the most accurate details about a Dell computer.
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Blue Street TechLast KnightAuthor Commented:
@ALL: This started out as a simple question...maybe i did not articulate it but all i wanted to know is how to lookup the chipset version natively without software download. If it can't be done...then that is the answer i need. I have searched through support.dell.com and do not see anything that tells me what the current version is. The site (support.dell.com >> Drivers & Downloads) only shows what version is the latest release not the current release running on the system in question.

I also went to support.dell.com >> Warranty Status >> Current System Configuration & ran the activx utility.
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mcp_jonCommented:
... only shows what version is the latest release not the current release running on the system in question. If you download and you run it, it will tell you the current version before upgrading ( At least, this is how it behaves with BIOS updates :) )

Hope it helps.
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Blue Street TechLast KnightAuthor Commented:
I have found that its hit or miss...some upgrades dispay as you have said others simply do not.

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mcp_jonCommented:
You already said you don't want third-party applications, but I will name one, anyway.

Try to get Aida64 Extreme and it will say everything on your PC, even the software serial numbers :)

Sorry for not being able to help you further.

Cheers.
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Rob KnightConsultantCommented:
Hi,

What about this:

http://www.d-a-l.com/kb/hardwarescan/

Regards,


RobMobility.
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BillDLCommented:
Hi diverseit

WMI (Windows Management Instrumentation) is a native method that does not require any 3rd-party programs.  Did you run the VBS file that I posted?  There is no guarantee it will display all the details needed, but is worth trying anyway.

Bill
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Rob KnightConsultantCommented:
Hi,

You might want to try this but use the ActiveX Beta Link:

http://www.crucial.com/systemscanner/loader.aspx

Regards,


RobMobility.
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BillDLCommented:
Are you trying to find out the current BIOS version, or the Motherboard version?

Your question asked for a way to "determine the version of the Chipset", but your latest follow-on about running the "Current System Configuration ActiveX control" seems to imply that you are talking about BIOS Upgrades.

Which is it?
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BillDLCommented:
If you want the BIOS Version, save the following as "BIOS.vbs" and run with the command:

cscript //NoLogo "C:\Path_To\BIOS.vbs"

elete the lines from the VBS file that yield unnecessary details or which aren't populated.

 
strComputer = "." 
Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\CIMV2") 
Set colItems = objWMIService.ExecQuery( _
    "SELECT * FROM Win32_BIOS",,48) 
For Each objItem in colItems 
    Wscript.Echo "-----------------------------------"
    Wscript.Echo "Win32_BIOS instance"
    Wscript.Echo "-----------------------------------"
    If isNull(objItem.BiosCharacteristics) Then
        Wscript.Echo "BiosCharacteristics: "
    Else
        Wscript.Echo "BiosCharacteristics: " & Join(objItem.BiosCharacteristics, ",")
    End If
    If isNull(objItem.BIOSVersion) Then
        Wscript.Echo "BIOSVersion: "
    Else
        Wscript.Echo "BIOSVersion: " & Join(objItem.BIOSVersion, ",")
    End If
    Wscript.Echo "BuildNumber: " & objItem.BuildNumber
    Wscript.Echo "Caption: " & objItem.Caption
    Wscript.Echo "CodeSet: " & objItem.CodeSet
    Wscript.Echo "CurrentLanguage: " & objItem.CurrentLanguage
    Wscript.Echo "Description: " & objItem.Description
    Wscript.Echo "IdentificationCode: " & objItem.IdentificationCode
    Wscript.Echo "InstallableLanguages: " & objItem.InstallableLanguages
    Wscript.Echo "InstallDate: " & objItem.InstallDate
    Wscript.Echo "LanguageEdition: " & objItem.LanguageEdition
    If isNull(objItem.ListOfLanguages) Then
        Wscript.Echo "ListOfLanguages: "
    Else
        Wscript.Echo "ListOfLanguages: " & Join(objItem.ListOfLanguages, ",")
    End If
    Wscript.Echo "Manufacturer: " & objItem.Manufacturer
    Wscript.Echo "Name: " & objItem.Name
    Wscript.Echo "OtherTargetOS: " & objItem.OtherTargetOS
    Wscript.Echo "PrimaryBIOS: " & objItem.PrimaryBIOS
    Wscript.Echo "ReleaseDate: " & objItem.ReleaseDate
    Wscript.Echo "SerialNumber: " & objItem.SerialNumber
    Wscript.Echo "SMBIOSBIOSVersion: " & objItem.SMBIOSBIOSVersion
    Wscript.Echo "SMBIOSMajorVersion: " & objItem.SMBIOSMajorVersion
    Wscript.Echo "SMBIOSMinorVersion: " & objItem.SMBIOSMinorVersion
    Wscript.Echo "SMBIOSPresent: " & objItem.SMBIOSPresent
    Wscript.Echo "SoftwareElementID: " & objItem.SoftwareElementID
    Wscript.Echo "SoftwareElementState: " & objItem.SoftwareElementState
    Wscript.Echo "Status: " & objItem.Status
    Wscript.Echo "TargetOperatingSystem: " & objItem.TargetOperatingSystem
    Wscript.Echo "Version: " & objItem.Version
Next

Open in new window

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akahanCommented:
BiiDL has it exactly right.  The frustration here for EVERYONE is that your question keeps changing.

Let's go back to basics.

Your question is "I am trying to determine the version of the Chipset of a few DELL computers running Window XP and Windows 7 but don't know where to find without opening up the box."

The Chipset is HARDWARE.  It does not change from the day you buy the computer to the day you send it to the recycler.  You can load whatever software, drivers, or operating system you want onto the computer's hard drive, and the Chipset will not change.  It is what it is.  (Unless you physically open the computer and start removing and replacing chips, which presumably you haven't done.)

I and others assumed you wanted to know which HARDWARE was installed on your machine.  Because you said you "don't know where to find without opening up the box," implying that you thought you could tell by looking at the chips themselves.

But then, you started making comments that suggested that you were not looking for the Chipset version, but for the Chipset DRIVER version.  That is, the version of the system software that interfaces between the operating system and the chipset.  Such software is indeed updated from time to time, and people generally prefer to run the most recent version, as the changes are typically related to bugfixes.

So when you say, for example, "I have searched through support.dell.com and do not see anything that tells me what the current version is. The site (support.dell.com >> Drivers & Downloads) only shows what version is the latest release not the current release running on the system in question," you are saying that Dell is telling you the current version of the SOFTWARE that you can download (the driver software).

NOBODY told you to look there to find the Chipset version.  Where I told you to look on the Dell site was at the CONFIGURATION section for your particular machine, which tells you what Chipset was installed in your machine at the time it was shipped...that Chipset is still there.  The drivers section just tells you what is the current version of the (software) driver available for download.  That's useless.

So maybe you could make your question clear: Are you trying to find out what Chipset is physically installed in your machines?  Or what version of the driver is installed?   (Or something else?)  The VAST majority of the software solutions report on what driver is installed, not what hardware (Chipset) you have.

Or, another way to get that would be:  Ultimately, why are you asking?  What is it you really want to know, and why?

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Rob KnightConsultantCommented:
SiSoft Sandra would tell you both the chipset and driver versions.

MSInfo will tell you the driver versions and chipset family (e.g. Mobile Intel Series 4 Chipset) - this could be the GM45, GL40, GS40 or GS45 chipsets so narrows it down a bit but not exactly.

Regards,


RobMobility.
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joinaunionCommented:
Reboot the computer,then start tapping F2 when you see dell screen or text on screen.
This will get you into bios and all the chipset info is there.
I know you don't want to download anything but this tool will give you info on everything also.
http://www.belarc.com/free_download.html
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Davis McCarnOwnerCommented:
OK, Can we try the right answer?
The right answer is to go to http://support.dell.com/support/topics/global.aspx/support/product_support/en/product_support_central?~ck=ln&c=us&cs=04&l=en&lnki=0&s=bsd and, when the page loads, choose Service Tag, enter the service tag for the system in question and, poof, you'll have evrything you never wanted to know including the ship date, the warranty, the packing list, the service manual, etc.
Alternatively, you can get Gabriel Topala's SIW and look in the hardware section for way too much information: http://majorgeeks.com/SIW_System_Info_d4387.html
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Blue Street TechLast KnightAuthor Commented:
@ALL: My apologies for the delay and any confusion…been on leave due to illness. Allow me to clarify…I assumed too much. I thought the experts would know that when I was referring to the “Chipset version” I was referring to the driver version. My lack of clarity has been atrocious on this question…and for that my sincere apologies for any frustration. The question still remains the same. I just wanted to know if there is a native way to figure out what Chipset DRIVER version the system is currently running. I am not interested in apps or scripting hence native. However, if there is no way to determine the Chipset Driver version through the OS (XP and/or Win7) then I need to know that.

@mcp_jon: Thank you for the app.

@RobMobility: They don’t support win7. Are they a trustworthy company? The Crucial link does not provide any info except as it pertains to RAM and the MBs capacity, etc.

@BillDL: I ran the script. Not sure how you wanted me to execute that. I created the vbs file in notepad and 2xclicked it. It gave results in individual dialogue boxes that I had to manually close to receive the next one. It did not provide the info I was looking for. I also copied your text for “how to execute” and  corrected the path and put it in the run diag box…did nothing.
I am not trying to locate BIOS…BIOS version can be found under MSINFO32. The context of my statement “…Current System Configuration ActiveX control…" was stating that “I also went to support.dell.com >> Warranty Status >> Current System Configuration & ran the activx utility.” Many experts were suggesting that I could find this info in Dell’s site but that is incorrect. I was merely showing them the paths of where I was on Dell’s site.

@akahan: Again sorry for the miscommunication on my part. I was not specific enough in my original question. As stated above I wanted to know what the Chipset Driver Version is currently running on the system.

@joinaunion:BIOS did not even provide Chipset nor does it provide the Chipset Driver version.

@DavisMcCarn: I only need the Chipset Driver version.
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Rob KnightConsultantCommented:
Hi,

MS Config will tell you the version.

Regards,


RobMobility.
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Rob KnightConsultantCommented:
Hi,

On Win 7, it's under Control Panel\All Control Panel Items\Performance Information and Tools\Advanced Tools and then select View Advanced system details in System Information,

Regards,


RobMobility.
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Blue Street TechLast KnightAuthor Commented:
@RobMobility: MSCONFIG doesn't tell me what the Chipset Driver version is currently running.

@RobMobility: start >> run >> MSINFO32 does the same thing, but it also does not tell me what the Chipset Driver version is currently running.
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Davis McCarnOwnerCommented:
Do Start, and in the search box, type DEVMGMT.MSC<CTRL-SHIFT-ENTER> which will load the device manager as Administrator.  Go to the System devices section and double click on the "bridge" entries as well as the "Express Root Port".  On the Drivers tab, click the driver details button and you'll see what is currently running.
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Rob KnightConsultantCommented:
Hi,

Run DXdiag.exe and click on the Save All Information button.

Once the log file is produced, scroll down to the System Devices bit and your drivers should be listed there. If using 64bit, use the 64 bit version of dxdiag as the 32bit version won't list the 64 bit drivers.

Regards,


RobMobility.
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Blue Street TechLast KnightAuthor Commented:
@DavisMcCarn: Thank you! That is exactly what i wanted confirmation on previously. So the Express Root Port and the Bridge both have the same version so either will tell me the driver version, correct?

@RobMobility: That is an excellent way to gain information but i still did not know which info to look for until @DavisMcCarn's last comment.
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Rob KnightConsultantCommented:
Hi,

PCI Bridge or Express Root Port  in the DXDiag report should provide the driver versions you are using for the Chipset.

Regards,


RobMobility.

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Blue Street TechLast KnightAuthor Commented:
@ALL: Thank you for all your help.

I am awarding DavisMcCarn points since he was the first one to give the complete answer. Thanks again.
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