I'm having a problem on a Exchange 2003 server that I know I solved in the past, but can't recall how! I need to reduce the size of the mail store - it's an old server and banging against the disk limit. For many reasons the system cannot be replaced/upgraded right now. After removing a bunch of Sync Issues / Conflicts, the user accounts in Exchange System Manager are down to about 20gb total. But the priv1.edb file is still about 55gb. I dismounted the store and ran eseutil /d and it only cut her down about 1gb.
Starting the mailbox management process doesn't seem to help. For some reason I can't seem to get the files down to size. I remember having this problem before, but can't recall the solution. Help!