iPhone Battery Draining Quickly when using Exchange 2003 Server

weve run into a strange one where  users iPhones just kept draining thier battery in 2-3 hours. we had phones replaced and same thing is happening. i've done searches but the links are either outdated or going to a different topic completely. does anyone know the fix for this behavior? could it be a DNS issue?All help is greatky appreciated.

delebute
David ElebuteSystems ConsultantAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

waleedaCommented:
Yes, this is will happen specially if you turn on the 3G.
Also try to close all the running program, by double press on the home button and then all opened progs will appear then pres and hold on any program, then press on X to close one by one, also try to reduce the screen light.
0
MegaNuk3Commented:
2-3 hours? Sounds like the iPhone is synching a corrupt item.

Install this:
http://support.microsoft.com/kb/957191

If the problem still exists the delete the pairing with the mobile admin web page, delete the exchange account of the device and set it up again.
0
Alan HardistyCo-OwnerCommented:
What version of the iOS s on the problem phone?

If it is 4.0 - there is a bug and the iOS needs to be upgraded and I have a blog entry about this:

http://alanhardisty.wordpress.com/2010/07/02/apple-ios4-issues-with-iphone-4-3gs-3g-and-exchange/

If the iPhone is not on 4.0, then it could be a corrupt mailbox, so please move their mailbox to another mailstore and see if the problem continues.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

nappy_dThere are a 1000 ways to skin the technology cat.Commented:
I would suggest you config your iPhone for manual sync. This way, it is not constantly checking for data.
0
David ElebuteSystems ConsultantAuthor Commented:
I am going to work on the hotfix and test out some of the other suggestions.
thank you all for your recommendations.

delebute
0
MegaNuk3Commented:
I meant to say "delete the Exchange account OFF the device"
0
MegaNuk3Commented:
Was it the IPhone OS?
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
iPhone

From novice to tech pro — start learning today.