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Outlook 2007 print preview displaying characters line by line

Hi All Experts,

One of my collegues is experiencing an issue where a particular user cannot print preview his emails correctly. When print previewing the email , the result displays the characters down vertically one by one ?

eg. TEXT will result in
in print preview. He has exhausted all efforts and now needs some help. He has tried removing cache mode , printer drivers, try sending emails in text /RTF/HTML.

Has anyone come across this problem before ?
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