Outlook 2007 user displays the error message "Task 'Microsoft Exchange' reported error (0x8004010F): The operation failed. An object cannot be found"

An Outlook 2007 user receives the error message "Task 'Microsoft Exchange' reported error (0x8004010F): The operation failed. An object cannot be found."

This user was recently migrated from Exchange 2007 to Exchange 2010.

After the migration completed, she exited Outlook and then reopened Outlook. Now, a day after this migration she has received this error message three times.

Even though she receives this error message, she is still able to send and receive emails.

Usually if she simply exits and re-launches Outlook, this error message goes away.

Currently, she has exited and reluanched Outlook 2007 several times. She is able to send and receive emails without any problems. This error doesn't pop up within Outlook any more, but she does have a message in the lower right hand corner of the Outlook screen that says "Send/receive error-click here." When I click on that message, the error shown in the attached file screenshot displays.

I have removed all Outlook add-ins and yet this issue still occurs.

The client operating system is Windows XP.

What do I need to do to fully resolve this issue?
IT GuyNetwork EngineerAsked:
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Appears to be a synchronization issue with Offline Address Book:

see here:


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Tony JohncockLead Technical ArchitectCommented:
This can often be one of those generic errors with a number of underlying problems.

If it's not the address book, a common resolution seems to be binning and recreating their mail profile.
Good suggestions by the others, it could also be an issue if you are using RPC over HTTPS and to fix it you need to configure an autodiscover.domain.com record on the DNS. More here  http://technet.microsoft.com/en-us/library/bb332063(EXCHG.80).aspx

Another helpful article on Troubleshooting OAB issues

I had exactly the same problem and fixed it by completely removing the e-mail profile and creating one from scratch.

I would suggest you try that first as it does not take too long, then if that does not work delve deeper in.

Thanks for the points
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