Backup strategy to using Google Apps as primary corporate Email.

One of my customers currently uses Google Apps as their primary Email system. Pretty much entirely using the web (gmail) interface. They are happy with this solution. It is cost effective, fast and familiar as they also use personal Gmail accounts.

What concerns me (as their System / Network Admin) is that there is no backup other than what Google is doing behind the scenes. What happens in a scenario that their accounts are inaccessible for an extended period of time or perhaps worse if they arrive to empty mailboxes one morning.

How can I ensure that this customer has a viable exit strategy and can walk away with a backup of all their email.

Preferably with no down time when switching to either another cloud provider or perhaps an internal Exchange solution.

I am curious what the EE community thinks of this problem and how they would overcome it?

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elchermansAsked:
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Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
It has certainly happened that Google has been unavailable for a period of time, so there is that to consider as well.

Are they using IMAP or downloading their email to PST via POP? If they have PSTs, backing them up would be your solution.

Since you don't have access ot their mail database, the only other idea I had is to pull down their mail to a free or cheap mail server, but leave a copy on Google for the clients. Then back that server up.

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warrenkerriganCommented:
There are a couple of things you can do here.

If they use a client like Outlook you can sync the mail using something like Google Apps Sync. That means they will have a local copy.

http://www.google.com/apps/intl/en/business/outlook_sync.html

You can also do that using an IMAP connection inside a PIM client like Outlook. Just configure it to download a local copy of all mail.

If you want to run a more grown up backup plan you can use a service like Backupify.

They backup everything within the Google Apps domain. All for $4.99USD per month (for 25 accounts). I've not used this service, but I've heard good things about it.

http://www.backupify.com/personas

I hope that helps.

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