Link to home
Create AccountLog in
Avatar of David Bird
David BirdFlag for United States of America

asked on

intermittent drive mapping disconnects

I have a couple of machines on a Windows SBS 2003 network that, intermittently and during an active session, no longer connect to the mapped drives.  The mappings are visible in explorer but the folders are empty when you click on them.  The machines can still access the Internet, but all apparent traffic to the server stops.  If you reboot the machine, everything comes back up normally and work resumes.  It is a random event, random machines, random times.  I'd sure appreciate any thoughts on how to track this down.  Machines are XP professional, they've got active antivirus, have been scanned and are clean.  Thank you for any and all comments and suggestions.
Avatar of naomelixes
naomelixes
Flag of Portugal image

When this happens, you probably will have a computer icon with a small "i" on it in the system tray (regarding offline files). If you click on it, and then click ok to dismiss the notification (it will say something like: connection to the network was lost), you will then be able to browse those folders (drives) again.

As to what is making this happen: probably a network connectivity problem. Damaged NIC, cable, switch port...
on your xp clients

Try [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters]

"KeepAliveTime"=dword:00300000
"KeepAliveInterval"=dword:00001000

Or Copy that to a note pad and rename it keepalive.reg then double click on it and it will do the registry change for you.

What this does is that it sends keep alive packets every 5 minutes to the server you are mapped to making the connection live and not idle.
You could also check if, in your network adapter settings, it is set to turn itself off automatically after being idle for a certain time. If it is, uncheck that option.
Avatar of David Bird

ASKER

Thank you for your quick responses.  The server is low on memory and it's time to reboot.  We're scheduled to restart tonight, we'll swap out the switch and I'll report back this weekend if I learn anything new .  daver
ASKER CERTIFIED SOLUTION
Avatar of David Bird
David Bird
Flag of United States of America image

Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
See answer
Just trying to close the ticket
Poor reasoning on my part.