Greaume
asked on
Server 2008 64 bit standard member server on a domain
Windows Installer Service Could not be accessed during installation of symantec endpoint client
Verify that is properly registered and enabled.
I have Tried to Load:
Windows6.0-KB942288-v2-x64 .msu and Windows6.0-KB958655-v2-x64 .msu
I keep getting that this update does not apply to your system.
I have downloaded the correct version for this 2008 std server 64 bit.
Any ideas would be greatly appreciated
thanks
aa
Verify that is properly registered and enabled.
I have Tried to Load:
Windows6.0-KB942288-v2-x64
I keep getting that this update does not apply to your system.
I have downloaded the correct version for this 2008 std server 64 bit.
Any ideas would be greatly appreciated
thanks
aa
ASKER
I have checked all these settings> they are OK.
Except for this method>
Method 5: Fix the broken security key for the MsiServer service
1. Click Start, click Run, type regedit.exe, and then rename the following key to Old_Security:
HKEY_LOCAL_MACHINE\SYSTEM\ CurrentCon trolSet\Se rvices\MSI Server\Sec urity
2. Restart the computer (you must do this).
3. Run Instmsiw.exe for installer 2.0 again; this corrects the broken security key for the MSI service.
Under MSIServer\Security "I do not have a "Security" KEY so there is nothing for me to rename.
thanks
aa
Except for this method>
Method 5: Fix the broken security key for the MsiServer service
1. Click Start, click Run, type regedit.exe, and then rename the following key to Old_Security:
HKEY_LOCAL_MACHINE\SYSTEM\
2. Restart the computer (you must do this).
3. Run Instmsiw.exe for installer 2.0 again; this corrects the broken security key for the MSI service.
Under MSIServer\Security "I do not have a "Security" KEY so there is nothing for me to rename.
thanks
aa
k. lets verify if it's the MS Installer or SEP.
are you able to install any other software?
are you able to install any other software?
ASKER
I was able to install Belarc advisor
removed and installed the new version no problems.
aa
removed and installed the new version no problems.
aa
have you tried downloading the SEP file again? it shouldn't fix the issue but it can't hurt.
ASKER
When you say SEP File you mean setup file?
Thanks
aa
Thanks
aa
sorry, yes, the Symantec Endpoint Protection installer.
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ASKER
Hey Thanx for the help I , was able to figure out the problem
c:\windows\system32 regserver
and
c:\windows\SysWOW64 regserver this one did it for me
Thanks
c:\windows\system32 regserver
and
c:\windows\SysWOW64 regserver this one did it for me
Thanks
ASKER
Thanks for the help
aa
aa
is the Installer Server running?
are DCOM settings correct?
are you doing a right click RunAs?
Try this:
Download the latest Windows installer for the OS
Install it
Execute Symantec Antivirus.msi - If the error still appears then proceed further.
Click Start - Run - cmd
Type msiexec.exe /unregister ---enter
Type msiexec /regserver
Execute Symantec Antivirus.msi - Installation should be successful.
did you try this?
http://service1.symantec.com/SUPPORT/ent-security.nsf/ppfdocs/2009082520222348?Open&dtype=corp&src=&seg=&om=1&om_out=prod